CRO Specialist (Shopify) in Radchenko A., FLP

Maya B LLC is an American e-commerce company (Florida, USA) with an operational team in Ukraine. We specialize in selling goods on international marketplaces (Amazon, Walmart, Mercado Libre, our own website and others). We cover the full operational cycle: from procurement and logistics to marketing and customer support.

We are looking for a CRO Specialist (Shopify) - an attentive, analytical and aesthetic specialist who will help increase the conversion of our e-commerce project using a systematic UX approach, A/B tests and implementation of eCommerce best practices.

This is a role for a person, who has systems thinking, has a strong mobile UX, understands user behavior and knows how to influence the final sales figures. You will actively use AI tools (ChatGPT, Midjourney, Claude) to analyze, design and generate improvements, as well as implement some of the changes in Shopify yourself.

Essential tasks

Analyze and find points growth

1. Regular audit of the site (UX, UI, mobile-first) and formation of a list of improvements.
2. Analysis of competitors, search for eCommerce best practices and their implementation.

CRO & UX optimization

1. Formation of CRO/UX roadmap and prioritization of tasks by impact.
2. Launch A/B tests and analysis of their results.
3. Optimization of the catalog, PDP, checkout, first screen, navigation.

Working in Shopify

1. Replacing banners, texts, structural blocks.
2. Easy UI edits, visual improvements, content updates.
3. Creating technical tasks for the developer for more complex changes.

AI-design and visuals

1. Creation and editing of banners, micro-visuals, previews through AI.
2. Checking implemented changes (UX-QA).
3. Ensuring a professional and trustworthy look of the site.

Analytics

1. Monitoring of key metrics: CR, bounce rate, scroll depth, ATC rate, exit pages.
2. Regular analysis of user behavior and recommendations for improvements.

Requirements:

Hard Skills

1. Experience in CRO (Conversion Rate Optimization).
2. Deep understanding of UX principles and eCommerce best practices.
3. Strong mobile UX.
4. Experience in launching and analyzing A/B tests.
5. Ability to conduct a full UX audit.
6. Knowledge of Shopify (Admin, Theme Editor, basic editing pages).
7. Basic design skills (Canva, AI visuals).
8. Experience with AI tools: ChatGPT, Midjourney, Claude.

Soft Skills

1. Aesthetic vision, developed visual taste.
2. Proactivity and independence.
3. Analytical and systems thinking.
4. Ability to qualitatively prioritize tasks (impact-first).
5. Answerality and attention to detail.

Desirable experience

1. CRO/UX in eCommerce.
2. Optimization of online stores with large catalogs.
3. Experience with Shopify is a big plus.
4. Experience in fashion/beauty/lifestyle advantage.

We offer

1. An international environment and the opportunity for professional growth.
2. Working schedule: 9:00-18:00.
3. 20 days of paid vacation + 5 days off per year.
4. Training at the expense of the company (including AI tools).
5. A team focused on AI-first, speed, quality and proactivity.

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