CRM Specialist, email marketing in IDS Ukraine

IDS Aqua Service is part of IDS Ukraine and is the leading operator of bottled water supplies in Ukraine. The company has a balanced portfolio of popular mineral waters produced in ecologically clean regions of Ukraine and represented by the trademarks "Morshinska", "Alaska", "Myrhorodska" and "Aqua Life". Under the brand "My Water Shop" the company delivers water, equipment and related goods to home and office throughout Ukraine. More than 250,000 customers trust the high level of service provided by IDS Aqua Service. Find more information about us on the website https://mywatershop.com.ua/ We are a strong and efficient team that constantly learns and achieves the best results. Our goal is to develop the culture of consumption of natural mineral waters and promote a healthy lifestyle. We announce the opening of a vacancy for a CRM Specialist. What we offer: Work in a stable, national company that is rapidly developing and is an absolute leader in its industry. Official employment and remuneration in accordance with current legislation. Medical insurance. The opportunity to realize your knowledge, skills and experience, as well as develop them. What will be included in your duties: Implementation of CRM strategy, loyalty programs and Direct communication channels with the client base. Coordination of the work of Direct communication channels, development and launch of campaigns. Support of the process of developing a communication plan, marketing actions and campaigns for Direct communication channels. Organization and supervision of loyalty programs: development, management and control of marketing promotional events. Post - analysis of the effectiveness of launched programs and campaigns. Work with statistical data of the database, their analysis and segmentation. Support and administration of the customer database (B2B, B2C). Development of instructions for working with the system. Compilation and control of budgets, document management. Formation of operational reports and presentations. Skills and abilities: 2 years of CRM/Marketing Automation/Loyalty work experience. Practical experience in working with Direct communication channels. Possession of tools for attracting and retaining the client, as well as improving the client experience. Skills for working with large data sets, analytical tools (experienced user of Excel, experience with Power BI, Google Analytics, etc.). Practical knowledge of segmentation and cohort analysis of data. Effective planning , basics of project management. Skills of working with external contractors (agencies, freelance, etc.). Effective communication, sociability. Attention to details, accuracy in work, creativity. Ukrainian — fluent, English — Intermediate+ (preferred). If you are interested in our vacancy , then send your resume! By sending your resume in accordance with this job announcement, you give your consent to the processing of personal data provided in your resume as a candidate for filling a vacancy, in accordance with the Law of Ukraine "On the Protection of Personal Data".