CRM Specialist, email marketing in IDS Ukraine

IDSAqua Service is part of IDS Ukraine and is the leading operator of bottled water supplies in Ukraine. The company has a balanced portfolio of popular mineral waters produced in ecologically clean regions of Ukraine and represented by the trademarks "Morshinska", "Alaska", "Myrhorodska" and "Aqua Life". Under the brand "My Water Shop" the company delivers water, equipment and related goods to home and office throughout Ukraine. More than 250,000 customers trust the high level of service provided by IDS Aqua Service. Find more information about us on the website https://mywatershop.com.ua/Thinking and effective team that constantly learns and achieves the best results. Our goal is to develop the culture of consumption of natural mineral water and promote a healthy lifestyle. We announce the opening of a CRM Specialist position. work in accordance with the relevant legislation. Medical insurance. The opportunity to realize your knowledge, skills and experience, as well as to develop them. Your duties will include: Implementation of the CRM strategy, loyalty programs and Direct communication channels with the client base. Coordination of the work of Direct communication channels , development and launch of campaigns. Support of the process of developing a communication plan, marketing promotions and campaigns for Direct communication channels. Organization and curation of loyalty programs: development, management and control of marketing promotional events. Post-analysis of the effectiveness of launched programs and campaigns. Work with statistical database data, their analysis and segmentation. Support and administration of the customer database (B2B, B2C). Development of instructions for working with the system. Compilation and control of budgets, document management. Formation of operational reports and presentations. Skills: CRM/Marketing experience Automation/Loyalty from 2 years. Practical experience of working with Direct communication channels. Possession of tools for attracting and retaining the client, as well as improving the client experience. Skills for working with large data sets, analytical tools (experienced user of Excel, experience with Power BI, Google Analytics, etc.). Practical knowledge of data segmentation and cohort analysis. Effective planning, basics of project management. Skills of working with external contractors (agencies, freelance, etc.). Effective communication, sociability. Attention to details, accuracy in work, creativity. Ukrainian - fluency, English - Intermediate+ (preferred). If you are interested in our vacancy, please send your resume! By sending your resume in accordance with this job announcement, you consent to the processing of personal data provided in your resume as a candidate for filling a vacancy, in accordance with Law of Ukraine "On Protection of Personal Data".