The chain of pharmacies is looking for a CRM manager in your team If you dream of being part of a young, active, progressive and friendly team, then we are waiting for you Requirements: Requirements:Higher educationExperience in a similar position from 2 years in retail tradeKnowledge of Excel (working with functions, summary tables) li>Experience in working with various communication channels (viber, email, sms, push, web, messengers and others), setting up funnelsPractical experience in improv
The chain of pharmacies is looking for a CRM manager in your team If you dream of being part of a young, active, progressive and friendly team, then we are waiting for you Requirements:
Requirements:
- Higher education
- Experience in a similar position from 2 years in retail trade
- Knowledge of Excel (working with functions, summary tables)
li>- Experience in working with various communication channels (viber, email, sms, push, web, messengers and others), setting up funnels
- Practical experience in improving the CRM system, setting up TK and interacting with developers< /li>
Responsibilities:
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Development and implementation of retention and reactivation campaigns: generation of hypotheses, development, implementation and analysis of results;Development of measures to expand the base dataImplementation of various measures with the aim of increasing LTV-life cycle of the client, average check and frequency of purchasesBuilding Customer journey and analysis of client behavior;Conducting base segmentation according to the life cycles of customers, regions, purchases, etc.;Operational management of the current software of the loyalty program: configuration, debugging and elimination of possible failures;Planning and management of improvements< li>Data collection, analysis and RFM segmentation of the customer base
Study of customer behavioral factors, formation of portraitsWorking conditions:
- Full time, work in the office from 9 to 18
- Official employment and social guarantees
- Competitive salary level
- Office in Kyiv, Rusanivka If you are interested in the vacancy, write/call/send your resume +38 098 033 2583 span> — Kateryna