CRM manager / administrator in Pro Gaming Software, LTD

We are an iGaming company with more than three years of experience and a team of 1000+ professionals.

Our achievements include 8 large projects that are popular among our customers and operate successfully in Tier 1-3 countries.

The company attracts and values ​​highly qualified specialists, which enables us to effectively build processes and successfully expand our presence in new locations.

In connection with the expansion of the department, we are inviting a CRM Administrator to join the team, who will be responsible for setting up, controlling and maintaining the existing CRM system.

Main duties:

• Setting up and maintaining global and personal work schedules

• Managing the structure and employees of the department in the CRM system

• Monitoring and adjusting the base segmentation rules

• Settings categories, communication results and bonuses

• Configuration and support of e-mail servers

• Technical support and training of CRM system employees

• Testing and implementation of automatic tasks for managers

Our expectations:

• Experience of working in IT, project manager, system administrator, technical support from a year

• Experience of working with CRM systems (Creatio, Odoo, or CRM systems in the Call Center - will be a plus)

• Experience of supporting CRM systems

• Knowledge of the methodology of implementing CRM solutions will be a plus

• Ability to write technical tasks

• Analytical mind and ability to structure information

• Ability to multitask

We offer:

• Flexible schedule 5/2 from 10 a.m. to 7 p.m. Kyiv time

• Opportunities for professional growth and training

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• Remote work from anywhere in the world

• Supporting corporate culture and team

• Support in training and development

• Paid vacation, sick and public holidays