CRM-manager in EvoPlay

EvoPlay is the largest ecosystem of product projects that offer comprehensive solutions for the online gaming industry. We cooperate with highly competitive markets around the world and every day look for new opportunities to integrate and promote our products. We are currently expanding our team and are looking for an experienced CRM manager. Necessary experience: practical experience in the process of building user return chains, working with the customer journey, deep user segmentation (not only free/paid users and RFM analysis); 2 + years of experience working with such communication tools as e-mail and web-push, experience working with messengers will be a plus; understanding of key CRM metrics OR, CTOR, retention rate, Delivery rate, bounce & complaints rate; analytical mindset: analysis and optimization of the CRM funnel, work with metrics conversion rate, AVG check, ARPPU, repeat rate; desire and interest in the direction of retention. Responsibilities: development and launch « chains" of action-activities; newsjacking. Speculation on current trends (global or local). The ability to timely identify and use the work trend for your CA; setting tasks for developers, designers. copywriters and QA; active cooperation with product, support & analyst teams; development of new concepts for promos through CRM channels, use and improvement of already existing concepts; quarterly/monthly planning and reporting. We offer: 20 working days of vacation; 12 sick days; Sick leave compensation; Medical Insurance; Weekends for public holidays; Flexible schedule (start of work from 8 to 11, 8-hour working day); The opportunity to thoroughly improve your professional level by operating tools in a large company; Self-learning library, L&D center with courses for employees and top managers; Referral program; Rotation program; Mental health care - corporate psychologist for the team; Office with uninterrupted internet and generator; Support and development of volunteer culture — our team organizes and participates in many charity events; Corporate gifts. Send your resume, we will be glad to get to know you better and talk about new career opportunities! #16447305