CRM manager in Dominos Pica Yukreyn, TOV

We are looking for a CRMmanager who will develop personal communication with guests in order to improve efficiency and extend LTV.

Main tasks:

• SMS, viber, email mailings. 
• Segmentation and development of acquired knowledge about guests.   
• Automation of CRM processes. 
• Development of campaign mechanics
• Testing of hypotheses, analysis of the companies carried out, selection of the best cases
• Building a multi- or omni-channel campaign with guests
• Budgeting

It is important for us:

• General and practical knowledge of segmentation, the main elements of the CRM architecture, the main and best practices of the platform and their differences, domain metrics, main segmentations for retail B2C business.
• Experience: CRM manager / campaign manager/ analyst in retail/telecom/banking/ecom.
• Desirable: be able to use/be interested in: SQL

Why is it interesting:

• Work in a systematic, innovative, leading company
• Official registration according to the Labor Code
• Hybrid work schedule: Mon-Fri from 9.00-18.00
• Interesting tasks, impact on team success, communication and interaction

  Join our team!

Sincerely, Domino's HR team Pizza