CRM manager in Kliringoviy Dim, AB

Purpose of the position: Effective management of communications with current clients, increasing conversion through the onboarding funnel, increasing client use of the bank's services and products, reducing client churn

Functional duties:

• analytics, work with statistical data, customer segmentation;
• building a system of communication with clients and reporting on it
  development and implementation of a monthly communication plan together with business units;
• preparation of "cleaning" of the client base, removal of unnecessary information and addition of necessary data;
• preparation and distribution of messages to clients;
• planning, control, generation of reports on the events;
• formation of tasks for developers, copywriters, designers, marketing managers.

Necessary qualifications:

• Experience as a CRM/retention manager or loyalty program manager
• Basic HTML skills preferred
• Experience in setting up CRM systems (OneBox will be a significant advantage)
• Financial niche experience would be an advantage
• Understanding and practical application of RFM, LTV and other relevant concepts and metrics.

Conditions:

• comfortable office in Podil near Kontraktova Ploshcha metro station;
• confidence in tomorrow days because we guarantee compliance with all norms of labor legislation;
• professional and friendly team that helps and supports;
• health insurance at the expense of the employer, which will allow you not to spend your personal funds on treatment;
• stable salary;

Send us your resume! We will be glad to meet you.