CRM manager in kit/code

Your future responsibilities and challenges:

— Implementation, integration, and support of CRM system, data enrichment, and expanding capabilities.
— Configuration, support, and monitoring of communication channels: SMS, email, web-push, ,in-app, pop-ups, chatbots.
— Planning, launching, and monitoring the performance of automated (triggered) direct communication chains.
— Conducting A/B tests and testing hypotheses
— Analyzing user profiles and behavior insights in order to create powerful offers and messages for each user segment.
— Collaboration with a team to achieve goals.
— Track competitors and emerge trends in the industry;

 We offer:

— Flexible working hours (start your day at 11 or earlier)
— Work from anywhere — fully remote
— Unlimited payed vacations, days off, sick leaves
— Stable payments and PE accounting
— Corporate English lessons
— Professional and dynamic team environment
— Continuous growth and development opportunities

 For this position is important:

— Experience as CRM manager/ Retention manager/ Email-marketing manager 
— Ability to dive into customer base segmentation and find growth points.
— Familiarity with Retention metrics (OR, CTR, DAU, Сhurn, LTV)
— Knowledge of direct communication channel standards and benchmarks
— Strong communication, analytical and problem-solving skills

To apply for this position, please send your CV.