We are looking for a talented CRM manager to help us improve customer relations and ensure a high level of customer satisfaction. If you have experience with CRM systems, know how to analyze data and create effective marketing campaigns, we invite you to join our team.Brief company:< ul>WINETIME is a Ukrainian chain of gastro markets, founded in 2010 as part of ASNOVA HOLDING.In addition to high-quality food and alcohol, food courts operate in seven stores; prepare sushi and pizza; the direction
We are looking for a talented CRM manager to help us improve customer relations and ensure a high level of customer satisfaction. If you have experience with CRM systems, know how to analyze data and create effective marketing campaigns, we invite you to join our team.
Brief company:
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WINETIME is a Ukrainian chain of gastro markets, founded in 2010 as part of ASNOVA HOLDING.In addition to high-quality food and alcohol, food courts operate in seven stores; prepare sushi and pizza; the direction of ready meals is developing. The Holding has its own bakery, cheese factory, brewery, farm.Today there are 35 stores in the network (17 of them are in Kyiv).Goal positions:
Effective management of relationships with customers to increase their loyalty and, as a result, increase business profitability.
Main tasks: p>
- Development and implementation of CRM strategy to attract, retain and return customers.
- Management of customer database, collection, processing and analysis of data.
- Use of analytical tools to understand the needs and behavior of customers.
- Integration and customization of the CRM system for the needs of the company.
- Development and implementation of communication campaigns through various channels (email, SMS, social networks).
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- Collaboration with marketing, sales and technical departments to ensure a holistic approach to customer relationship management.
Main requirements, expectations for the candidate: p>
- Experience with CRM systems.
- Ability to analyze large volumes of data and draw conclusions based on them.
- Knowledge of modern marketing tools and techniques.
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- Excellent communication and organizational skills.
- Ability to work in a team and make decisions independently.
We offer: p>
- Income that will depend on experience and knowledge.
- In case of moving from another region - housing compensation.
- Special discounts on the products of gastro markets with an employee card.
- Mobile phone compensation.
- Official employment, social guarantees in accordance with current legislation.
- Working schedule: 9:00 a.m. to 6:00 p.m.; Sat., Sun. - weekends.
- Hybrid work format: part of the time - in the office, part - remotely.
- Office location: Kyiv, st. Hetman Kirill Razumovskyi, 27 (Sviatoshyn district).
Please send your resume and motivation letter.
Thank you for the resumes in which links to your social profiles are indicated. networks.