CRM-manager in EvoPlay

EvoPlay is the largest ecosystem of product projects offering end-to-end solutions for the online gaming industry . We cooperate with highly competitive markets around the world and are daily looking for new opportunities to integrate and promote our products.

We are currently expanding our team and are looking for of an experienced CRM-manager.

Required experience:

• practical experience in the process of building user return chains, working with customer journey, deep user segmentation (not only free/paid users and RFM analysis);
• 2 + years of experience working with such communication tools as e-mail and web-push, experience working with messengers will be a plus;
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• understanding of key CRM metrics OR, CTOR, retention rate, Delivery rate, bounce & complaints rate;
• analytic mindset: analysis and optimization of CRM funnel, working with conversion rate metrics, AVG check, ARPPU, repeat rate;
• desire and interest in the direction of retention.

Responsibilities:

• development and launch of "chains" of action-activities;
• newsjacking. Speculation on current trends (global or local). Ability to timely highlight and use a working trend for your CA;
• setting tasks for developers, designers, copywriters and QA;
• active cooperation with product, support & analyst teams;
• development of new concepts for promotions through CRM- channels, use and improvement of already existing concepts;
• quarterly\monthly planning and reporting.

We offer:

• 20 working days of vacation;
• 12 sick days;
• Sickness compensation;
• Medical insurance;
• Weekends for public holidays;
• Flexible schedule (starting work from 8 to 11, 8-hour working day);
• Opportunity to thoroughly improve your professional level, operating tools in a large companies;
• Self - learning library, L&D center with courses for employees and top managers;
• Referral program;
• Rotation program;
• Mental health care - corporate psychologist for the team;
• Office with uninterrupted internet and a generator;
• Support and development of volunteer culture - our team organizes and joins many charity events;
• Corporate gifts.

Send your resume, we will be glad to get to know you better and talk about new career opportunities!