CRM Functional Consultant / CRM Business analyst in 3Shape Ukraine

3Shape specializes in the development of 3D scanners and software solutions that enable dental and hearing professionals to provide better services to a wide range of patients. Our products are high-tech, innovative scanners and CAD software solutions that significantly improve the lives of patients and dentists worldwide.

3Shape is headquartered in Copenhagen. Development teams work in Denmark, Ukraine, North Macedonia. The company's production is concentrated in Poland.

3Shape is a multinational company with offices in Europe, Asia, North and South America. The history of 3Shape began in 2000. Currently, the company provides services to clients in more than 100 countries and has more than 2,000 employees of more than 35 nationalities.

The 3Shape company is a reliable employer on the Ukrainian labor market. The history of the Ukrainian office began 16 years ago, and we continue to grow, search for new employees and sincerely care for them even during the war in Ukraine. In particular, we are concerned about the mental health of all colleagues and organize a number of activities to support it.

The 3Shape company is about stability and confidence in the future.

Do you have technical skills and a desire to join dynamic and innovative company? 3Shape is looking for a technical support consultant. If you are enthusiastic and ready to solve customer problems and contribute to long-term relationships with our resellers and end users from different parts of the world, then we welcome you to our energetic and multicultural team.

3Shape is looking for a CRM Functional Consultant. As a CRM Functional Consultant, you will join an international team and be working closely with the CRM Team to design, build and implement a new sales and support flows. The project stakeholders will range from Senior Project Managers to field sales reps, so it is important that you are able to communicate and take the user perspective from all types of users.

Your key responsibilities will be:

• Design and document process flows within Marketing, Sales & Customer Support
• Consult with internal CRM process owners to identify business issues, objectives and priorities relevant to the CRM solution and present best practice suggestions for resolution
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• Write development specifications and help coordinating development tasks with CRM architect and CRM developers

To succeed in this position, you will need:

• Experience with Dynamics CRM
• Excellent problem solving and analytical skills
• Strong time management and organizational skills
• Understanding of database systems and data warehousing concepts
• Proficiency in data analysis tools such as SQL
• Work with data migration projects

Join our team if you wish to:

• actively work for quality changes in the future of dentistry;
• become part of a friendly team of professionals;
• continually grow and develop professionally;
• maintain a balance between work and personal life life;
• have a flexible schedule with the possibility to work remotely;
• corporate benefits: 24 working days of annual leave, health insurance, compensation for lunch expenses, paid sick leave, incl. for caring for a sick child, childcare leave, etc.;
• comfortable office (not open space!) near the National Technical University of Ukraine "KPI";
• parking spaces for company employees< /li>
• periodic business trips to European countries;
• the opportunity to be part of the success that the 3Shape company has been creating for 22 years.

Do you want to join our team and change the future of dentistry with us?

To learn more, watch our corporate video: youtu.be/38-_SfPBptw, website:   www.3shape.com or write to us [email protected].

Information about open vacancies: < a href="https://rabota.ua/redirect?event_name=url_click&redir_token=eyJPcmlnaW5hbFVybCI6Imh0dHA6Ly93d3cuM3NoYXBlLmNvbS9Db3Jwb3JhdGUvQ2FyZWVycy8jdmFjYW5jaWVzIiwiVmFjYW5jeUlkIjo4MjA5NTg1fQ=="nofollow noopener no referrer" target="_blank">  www.3shape.com/...porate/Careers/#vacancies nofollow noopener noreferrer" target="_blank">www.facebook.com/3Shape