CRM Functional Consultant in 3Shape

3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market leading innovative solutions that make a real difference in the lives of both patients and dental professionals around the world.

3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine, North Macedonia and with a production site in Poland.

We are a global company with presence in Europe, Asia and the Americas. Founded in a year 2000, today, we serve customers in over 100 countries. Our growing talent pool of over 2000 employees spans 35+ nationalities .

3Shape as an employer is committed to Ukraine . Our UA office has a 16 year-old history, and we are continuing to grow, hire and take care of our employees even during the war in Ukraine . Among other actions, we support our employees who are called to the military service, as well as care about our employees’ mental health by implementing different supportive activities.

If you are looking for stability and confidence in your future , we are the right place for you.

3Shape is looking for a CRM Functional Consultant . As a CRM Functional Consultant, you will join an international team and be working closely with the CRM Team to design, build and implement a new sales and support flows. The project stakeholders will range from Senior Project Managers to field sales reps, so it is important that you are able communicate and take the user perspective from all types of users.

Your key responsibilities will be:

• Design and document process flows within Marketing, Sales & Customer Support
• Consult with internal CRM process owners to identify business issues, objectives and priorities relevant to the CRM solution and present best practice suggestions for resolution
• Write development specifications and help coordinating development tasks with CRM architect and CRM developers

To succeed in this position, you will need:

• Experience with Dynamics CRM
• Excellent problem solving and analytical skills
• Strong time management and organizational skills
• Understanding of database systems and data warehousing concepts
• Proficiency in data analysis tools such as SQL
• Work with data migration projects

Being the part of us means:

• Meaningful work that helps to change the future of dentistry
• Work in a unique professional, friendly and supportive environment
• Constant professional growth and development
• A healthy work-life balance
• Possibility of flexible remote work
• Comprehensive benefits incl. 24 working days of annual vacation; medical insurance; compensation of lunches; paid sick leaves and child sick leaves; maternity and paternity leaves etc
• Good working conditions in a comfortable office (not open space!) near National Technical University “KPI”
• A parking lot with free spaces for employees
• Occasional business trips to Western Europe
• Opportunity to become a part of the success that 3Shape has created over the past 22 years.

Want to join us and change the future of dentistry?

For more information, visit our web-site: or contact by email [email protected] .

Information about our open vacancies you can find here:

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