Crisis communications consultant in public health for SOP in FHI 360

General information (General information about the project)

FHI 360 is an international non-profit humanitarian organization that works in more than 70 countries around the world for the long-term improvement of people's lives through innovative solutions based on local capabilities. In Ukraine, FHI 360 implements the project "Achieving goals and supporting epidemic control in Ukraine" (hereinafter - EpiC), which outlines a comprehensive strategy for strengthening health and animal health systems in Ukraine in accordance with the Global Health Strategy of the US government. 

One ​​of the key directions of the EpiC project in Ukraine is the development of the capacity of public health professionals, the strengthening of infection prevention and control programs (IPIC) in health care institutions through needs assessment, mentoring and training of managers and staff, as well as providing logistical and expert support to hospital infection control departments.  

Description of tasks to be performed:

FHI 360 is looking for a consultant to develop a Standard Operating Procedure (SOP) for immediate activation of communication based evidence during public health crises to ensure a rapid, coordinated, and effective communication response to public health emergencies (eg: infectious disease outbreak, radiation threat, drinking water contamination, etc.). The document (SOP) will determine the procedure for the organization and implementation of communication by the Center for Public Health and the Centers for Disease Control and Prevention in the event of a threat of occurrence or emergence of emergency situations in the field of public health. 

SOP should include comprehensive algorithms for evidence-based communication that integrates the human and animal health sectors, providing a structural framework for consistent and effective communication and emergency response.  

The consultant will be required to perform and present the following results:

• Develop a SOP that defines the amount of information required for communication and the order of actions regarding communications in in the event of a crisis situation that has already occurred. 

educational materials on crisis response

• Prepare a report on the work performed in accordance with the defined stages of work 

Task location: 

The work will be carried out in Kyiv in a hybrid format.

Expected workload: Approximately 50 days over four months

Engagement period:April 202026- August 20, 2026

400; font-style: normal">Eligibility Requirements 

Required:

• Experience in developing the content of standard operating procedures (SOPs) and proven results.

• Proven in-depth knowledge and experience in crisis communications during public health emergencies.

• Knowledge of Ukrainian legislation in the field of public health and experience working with international protocols.

• Deep analytical skills and the ability to collect, process and systematize large amounts of information from various sources.

• Ability to professionally conduct negotiations, cooperate and collect the necessary information from different groups of specialists and ensure agreement of the text of the document.

• Registration as an individual entrepreneur (FPO) to perform the specified functions or willingness to register as such.

• High level of command of the English language. 

Desired Qualifications:

• Master's degree in public health, health management, or related field.

• Relevant work experience (5+ years) in the public health sector, Practical experience in public health crisis communications would be an advantage.

• Experience as a consultant and the ability to achieve set results under tight deadlinesnot 

will evaluate proposals from consultants who meet the mandatory requirements according to the following criteria:
• Applications that do not meet the mandatory qualification requirements will not be considered.
• Degree of compliance with mandatory qualification requirements (50%).
• Interview (50%) 400".
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• An updated resume.
• A cover letter explaining how your experience and skills match the position
• Proposed daily rate of consulting services in UAH.

If your application is approved at a later stage, additional documents will be required. Among them can be: confirmation of work experience, recommendations from employers, copies of education documents, identity documents, a certificate of criminal record issued by the Ministry of Internal Affairs, etc. 

> style="font-weight: 400">05 April 2026. In the subject of the email to be sent to[email protected], must state: "Public Health Crisis Communications Consultant to write SOP".

DisclaimerFHI 360

• FHI 360 may conduct background checks or require a criminal record certificate from any of the selected candidates.
• FHI 360 may withdraw the request and not enter into a contract.
• FHI 360 may reject any or all bids received.
• Posting a solicitation does not impose a contractual obligation on FHI 360.
• FHI 360 reserves the right to reject any bid that is submitted without complying with the bid instructions.
• FHI 360 will not reimburse to any of the bidders, the costs of their submission.
• FHI 360 reserves the right to award a contract based on an initial evaluation of proposals without further discussion.
• FHI 360 may award a contract for only a portion of the tasks specified in the proposal, or contracts for the performance of several tasks specified in the proposal.
• FHI 360 reserves the right to disregard minor deficiencies in the proposal that can be corrected prior to decision in order to maintain competitive selection requirements.

Background (ProjectBackground)

FHI 360 is an international non-profit humanitarian organization working in more than 70 countries around the world to improve people's lives in the long term through innovative solutions based on local opportunities. In Ukraine, FHI 360 implements the project "Achieving Goals and Supporting Epidemic Control in Ukraine" (hereinafter referred to as EpiC), which outlines a comprehensive strategy for strengthening health and animal health systems in Ukraine in accordance with the US Government's Global Health Strategy.

One ​​of the key areas of the EpiC project in Ukraine is developing the capacity of public health specialists, strengthening infection prevention and control (IPC) programs in healthcare facilities by assessing needs, mentoring and training managers and staff, and providing logistical and expert support to hospital infection control departments.

Deliverables, Milestones: 

FHI 360 is seeking Consultant to develop a Standard Operating Procedure (SOP) for the immediate activation of Evidence-Based Management of Communications in Emergencies  during public health crises. 

The goal is to ensure a rapid, coordinated, and effective communication response to public health emergencies (e.g., infectious disease outbreaks, radiation threats, drinking water contamination, etc.). The SOP will define the procedures for organizing and implementing communications by the Public Health Center and the Regional Centers for Disease Control and Prevention (RCDCP) in the event of a potential or actual public health emergency. The SOP must include comprehensive, evidence-based communication algorithms that integrate human and animal health sectors, providing a structural framework for consistent and effective information sharing and emergency response. 

Specifically, the Consultant will be required to provide the following deliverables:

• Develop SOP that specifies the amount of information necessary for communication and defines the protocol for crisis communications

• Create a list of mandatory Annexes (Appendices) to the SOP.

• In the process of SOP and Annexes development to align on the content with the involved departments of the Center for Public Health (CPH)

• Edit educational materials on crisis communications.

• Prepare report on completed work in accordance with the defined project stages. 

Location of the Assignment : Work will be carried out in Kyiv in a hybrid mode. 

Expected Level of Effort: Approximately 50 days over a period of four months 

Period of Engagement: 20 April – 20 August 2026 

Qualifications: 

Mandatory 

• Profound experience of work with SOP content development and proven results. 

• Proven profound knowledge and experience in crisis communication related to emergency situations in public health sector.

• Knowledge of the Ukrainian legislation in public health sphere and experience of work with international protocols.

• Profound analytical skills and ability to collect, process and systemize large amounts of information from different sources.

• Ability to negotiate, collaborate and collect necessary information from different levels and groups of stakeholders.

• Registration as Private Entrepreneur to perform the specified function or willingness to register as one.

• Proficiency in English.
  Desirable Requirements:
  
  

• Master’s degree. in public health, healthcare management or in related field.
• Relevant working experience (5+years) in public health sector. Practical working experience in the sphere of crisis communications in public health would be an advantage
• Consultancy experience and a proven ability to deliver results under tight deadlines

Evaluation Criteria

FHI 360 will evaluate proposals from consultants meeting the mandatory requirements in accordance with the following criteria:

• Applications not meeting the mandatory qualifications will be disqualified.
• The extent to which desirable qualifications are met and mandatory qualifications exceeded (50%)
• Oral interview (50%) 

How to Apply 

The below are the required documents for:

• Current CV.
• Cover letter explaining how your experience and skills match the role 
• Proposed daily consultancy rate in UAH

Timetable and Address for Submission: 

Applications must be prepared in English or Ukrainian and sent electronically by 23:59 Kyiv time on April 05, 2026. The subject line of the email, which should be sent to [email protected] should read: “Crisis communications consultant in public health for SOP”

FHI 360 Disclaimers

• FHI 360 may perform a background check or require a criminal record certificate for any selected Consultant candidates. 
• FHI 360 may cancel the solicitation and not award. 
• FHI 360 may reject any or all responses received. 
• Issuance of the solicitation does not constitute an award commitment by FHI 360. 
• FHI 360 reserves the right to disqualify any offer based on failure of the offeror to follow solicitation instructions. 
• FHI 360 will not compensate any offeror for responding to solicitation. 
• FHI360 reserves the right to issue award based on initial evaluation of offers without further discussion. 
• FHI 360 may choose to award only part of the activities in the solicitation, or issue multiple awards based on the solicitation activities. 
• FHI 360 reserves the right to waive minor proposal deficiencies that can be corrected prior to award determination to promote competition.