Platform is now completely free!
Post unlimited vacancies
Hire without any fees
Next job
Experience in banking, service and communication with clients will be an advantage Confident PC user 
Corporate customer service specialist in Sitibank, AT
Posted more than 30 days ago
5 views
Sitibank, AT
Without experience
Kyiv
Full-time work
Main responsibilities:Providing a daily high level of customer support for their requests for Citibank products in Ukraine (telephone, correspondence)Timely registration and execution of all client requests in the relevant systems according to the existing policies and procedures of the bankInforming clients about changes in the current rules or procedures of the bank caused by legislative changesTimely resolution of issues/problems in customer service in order to improve the level of serviceNeg
Main responsibilities:
- Providing a daily high level of customer support for their requests for Citibank products in Ukraine (telephone, correspondence)
- Timely registration and execution of all client requests in the relevant systems according to the existing policies and procedures of the bank
- Informing clients about changes in the current rules or procedures of the bank caused by legislative changes
- Timely resolution of issues/problems in customer service in order to improve the level of service
- Negotiations with customers and partners that will meet professional ethics and satisfy their needs as much as possible.
Requirements:
, information analysis, stress resistance, engagement.
Without experience
Kyiv
Full-time work