COO | Operations Director in Concert.ua

Concert.ua is the largest ticket operator in Ukraine. We created it to share emotions not only during events, but also outside of them. Honesty in relationships, competence of each employee, synergy in cooperation and passion for what we do - these are the values ​​that inspire our team. These are not just words for us. These are the principles that we implement in our daily work, making every effort to provide better service to our customers. We invite to join our team an Operations Director who has passion and ambition, knows how to systematize processes and implement effective communications at all levels of the company. In our cooperation, WE GUARANTEE: An inspired team that does their best and expects full engagement. The employee engagement rate of the team is 88%, which shows that everyone in the company shares our mission and values. Support and learning from everyone on the team and mentoring. Together with the job offer, we will provide a detailed plan for your adaptation to the position. Stable salary payment and compliance with all our agreements. Transparent processes of influence on own financial remuneration and a system of annual salary review have been implemented. The possibility of professional implementation and development. Our employees will have their career in the company and have the opportunity to continue their path with an expert background in the profession and field. We have a corporate library and compensate employees' training. The comfortable office is fully equipped for uninterrupted work in any season and a hybrid work format to maintain work-life-balance. Involvement in the cultural sphere of people's lives and the opportunity to convey your love of concerts to others. We have a loyalty system that allows you to attend events that interest you together with your friends. For further communication, it is important for us that you: Have experience in a similar position for at least 3 years Have specialized academic training for team and resource management. focus on sales processes and interaction with B2B customers. Experience in setting up company processes, availability of effective cases. Made decisions based on analytics and facts. Thought strategically and had experience in implementing strategic plans. Knowledge of the music field and/or e-commerce field will be an advantage. What will you have tasks? Operational management of the company's activities, ensuring effective team work and project implementation. Implementation of the company's strategy in terms of operational activities; Organization of effective business operations: planning, organization, coordination of business processes, Coordination of the management and control system of departments, in particular of sales and client. Conducting an analysis of operational results of activities for the formation of priority tasks in business development. If you like our vacancy, send your resume, indicating your financial expectations.