Content manager/Moderator in Project Ukraine

Our company is a team of enthusiasts who create the prerequisites in the IT industry of Ukraine for the transition to the outsourcing of finishing work on our own products. Together with Western partners, we created ruliad.online and are launching several innovative and large-scale projects that will help Ukrainians in the world. Key responsibilities: Content moderation: processing user feedback (removing spam, etc.), monitoring compliance with site rules. Working with the database: adding and correcting information about products (drinks, cocktails, accessories), working with large volumes of data. User interaction: answering questions, consultations, help in solving problems. Knowledge base support: creation and updating of reference materials, articles, reviews. Key skills: Attention and scrupulousness: working with a large amount of information requires accuracy and the ability to concentrate on details. English language proficiency (Upper-Intermediate): the ability to write clearly, succinctly and without errors. Understanding the principles of online stores: knowledge of the concepts of CPC, margin, SEO will be an advantage. Experience of working with large volumes of information, experience of working with CRM systems. Experience of working with partner programs: generation of basic reports, control of links. performance (KPI), data analysis of user behavior to identify trends and improve user experience. Responsibility and punctuality: the ability to work under deadlines, complete tasks on time. Communicability: the ability to work in a team, establish contact with people. Ukrainian IT products that make the world a better place; A positive and professional team from different parts of Ukraine; Paid holidays and children.