Content Manager (Communication, SMM) in Kitsoft

About the company:

Kitsoft is a Ukrainian GovTech company that helps create digital states of the new generation. For more than 11 years, we have been developing and implementing digital services for millions of people, changing the way citizens interact with the state — quickly, conveniently and transparently.

Most likely, you already know or use our products: services on portals Diya, Kyiv Digital, eEntrepreneur, digital government services for communities, business, military and social sphere. Our solutions are used by more than 20+ million Ukrainians.

A separate focus is Liquio, our AI-driven low-code platform for creating and scaling public services. Hundreds of services in Ukraine have been built on Liquio, and today we are bringing this platform to international markets, helping other countries launch digital services quickly, safely and in accordance with international standards. 

We are scaling the Ukrainian experience of digital sustainability to the world. We have complex and ambitious projects, a strong team, a culture of development and real impact. 

Join Kitsoft and create socially important digital services for governments with us!

We invite to the Marketing and Reputation Management team a specialist who seeks to develop in communications, feels the power of words and knows how to tell stories. The future colleague will not just create and distribute content, but build the company's reputation and shape the GovTech community.

What our Content Manager does:

• Develops communication channels (internal digest, social media, website blog, etc.), creates a content plan

• Coordinates communication projects: creates and implements plans

• Develops textual content and sets tasks for the designer

• Organizes and provides photo and video content

• Distributes info drives and places communication materials on various platforms (site, partner platforms, mass media)

• Ensures coordination of events, participation and speakership of employees

• Interacts with cross-functional teams

• Communicates with company stakeholders and contractors 

• Reports on implemented projects

• Participates in the development of communications strategy

What professional skills and experience are important:

• Experience in communications, SMM, PR, content marketing from 2 years

• Experience in project management and coordination of processes and activities

• Ability to write strong texts: clear, structured, with emotion and meaning and adapt to different audiences

• Ability to explain technical and complex topics in simple language to a broad audience

• Understanding the principles of social networks, SEO, SERM

• English level — Upper Intermediate (for working with international partners and content)

• Skills in using AI tools for communications

• Analytical thinking, curiosity, willingness to understand new topics and technologies

• Attention to details, initiativesness, responsibility

• Willingness to grow, learn and develop in GovTech and international communications

It will be a plus:

• Experience of working in international markets

• Community-building skills and working with expert communities

• Understanding the specifics of GovTech, public sector or socially important projects

The team that is waiting for you:

• Chief Marketing and Communication Officer (CMCO) - head

• Communication Manager

• Marketing Manager

• Product Designer

• Graphic Designer

How candidates are selected:

• Send your resume and portfolio in response to this vacancy. 

• Important: We do not provide feedback at the resume review stage. 

• If your resume meets the requirements, our recruiter will write to you, clarify the information if necessary and invite you to an interview.

• The interview takes place in Google Meet and has 2 stages:

• Interview with the recruiter (60 min). We check how compatible you and I are in terms of values and the presence of the necessary competencies.

• Technical interview with the manager - CMCO (60 min). Focus on skills to understand technical level, knowledge, necessary hard and soft skills.

• Trial period — 3 months.

• The work schedule is flexible and depends on the team, mainly from 09:30 to 18:30.

• You can work from the office (co-working space at the address of Kyiv, Knyazum Ostrozkih Street, 32/2, Arsenalna) or remotely. There are no requirements for the candidate's territorial location, but Kyiv is preferred

• Vacation 24 calendar days + public holidays from the company(in military time, 4 holiday weekends were determined: Easter, Defender of the Fatherland Day, Christmas, New Year)

• 5 sick days a year without a certificate from a doctor. With a certificate, the number of days is unlimited, but of course it is better that everyone is healthy

• We support education and professional development: there is an individual development plan and compensation of 70% of the cost of external education. 

• Additional support: we partially compensate for the costs of sports, the services of a psychologist, as well as provide material support and three days off at the necessary moments of life.

Why Kitsoft?

Kitsoft is about people, meaning and innovation:

It's a team you're proud of

What we hear most often from colleagues: "I'm here because there are cool people here," "because of the team," "because of the strong and cool professionals nearby." This is also emphasized by our clients. Kitsoft is staffed by people who care. Here they support, advise, insure and advisesucceed together. This is an environment where you want to grow, where there is someone to consult with and with whom to embark on complex projects. 

This is work that matters

We create solutions that are used by millions of people. Our online services simplify the lives of citizens, businesses, the military, and communities. Your work has a real impact, it is used by your parents, friends, relatives, and the whole country. 

It is the courage to do things in a new way

We constantly work on innovations in our products, approaches, processes and support internal initiatives. We have developed an innovative approach for the rapid launch of state online services, we implement AI, automation, modern architectures, security and inclusiveness standards — and this is what allows us to be competitive not only in Ukraine, but also at the international level.




In particular, thanks to the implementation of technologies created by Kitsoft, Ukraine is recognized as an advanced country in the field of state digitalization. Today, Ukraine is among the global leaders in GovTech according to the World Bank. It is a special pride for the team to know that you are working on solutions that the world admires.

This is flexibility, humanity and psychological safety

We build a culture of responsibility without toxicity. It is important for us that people do not "burn out", but reveal their potential. We are about humanity, trust, the opportunity to be yourself. Here you can talk, negotiate, find solutions together. We also support the health of employees through compensation for sports and psychotherapy, we implement various support programs.

This is constant development and training

We are constantly learning. Mentorship, internal initiatives, exchange of experience, participation in development programs and professional events - we invest in the growth of the team, because we understand: strong people = strong products.

This is stability and perspective

Kitsoft is a company with long-term projects, a systemic approach and a vision of development. We are not building one-time solutions, but an ecosystem of a digital state. The company supports the team, and the team supports the company. 

This is about Ukraine and cooperation

We have Ukrainian roots, and we proudly represent Ukraine in the world, spreading our technologies and expertise. We regularly support the Armed Forces of Ukraine, implement social initiatives and believe in the power of cooperation — with Ukrainian society and the international community. Together we will win.