Contact center operator in the online printing supermarket in Titova V.S., FLP

Our company is an online hypermarket of full-cycle advertising and printing products with a fleet of its own equipment. Offset, digital, wide format and UV printing with a guarantee of predictable quality and deadlines at the lowest prices. We satisfy the most demanding! We are strengthening the staff of the contact center, therefore, to work on the hotline with the company's existing customers, we are looking for a printing operator, a master of providing the best customer service and a professional who will be happy to satisfy the most demanding customers. What we offer in terms of salary: the rate of the first month of work 18,000 UAH stipend (three times a month) stipend stipend after the trial period 18,000/ 19,000/ 20,000 UAH (determined by qualification 1−2−3 category) candidates without work experience in polygraphy training period rate 50% Main duties: Reception of incoming calls, work with IP telephony High-quality service for existing customers for the company's services Guiding the client on the site, consulting on current issues Making outgoing calls (notifying customers about orders) Communication with other departments at any stage of the order to speed up the readiness and receipt of products by the customer We are waiting for you in our team, if you have: Experience in printing, knowledge of products, printing technologies is mandatory. We also consider candidates without experience in printing, with a longer period of study. Competently spoken language, fluent in Ukrainian for communication and correspondence. Ability to convey information qualitatively, work with objections, argue one's position. Experience working in a contact (call) center, online store. Ability to find and systematize. information on your own Working with us, you will receive: work schedule Mon-Fri from 9:00-18:00 schedule after the trial period is variable 9:30-18:00/10:00-18:30/10:30-19:00/ 11:00−19:30, a 30-minute break, Saturday regular mode (with additional payment) a large friendly training team and a period of adaptation according to a system specially developed for you experience of working in large volumes, technologies, state-of-the-art equipment and a full range of advertising products If carefully read to the end and this position impresses you, send your resume, we will get to know each other better