Concierge premium service consultant (Bila Tserkva) in SupportYourApp

We are looking for a customer support hero for a premium service! Join SupportYourApp and start a career in an international company. Our main management principle is: "People are above everything", so you can expect our unlimited care, individual approach and support in everything. SupportYourApp is a place where you can reveal your potential, learn new skills and achieve ambitious goals. Interested? Now for more details 💛What you will do:Provide premium customer support via chat, phone and email;Search and analyze open source information according to customer requests;Apply best practices to interact with customers and build warm, long-term relationships with them;Work with confidential customer information while adhering to security principles; Develop in a young team of specialists in logistics, aviation, tourism, banking, hospitality from all over the world; Grow, grow and grow again In addition to a sincere desire to help people, we expect you to have: High level of proficiency in the Ukrainian language; Ability to clearly and clearly formulate thoughts; Experience working with clients; Analytical and research skills; Multitasking and the ability to prioritize; Positive and responsible attitude; Availability of a personal laptop or computer (at least 8 GB of RAM) and a stable connection to the Internet (minimum 40-50 Mbit/s) Your advantages will be: Fluency in English; Customer support experience; Experience with air ticket aggregators (Kiwi, Tickets, Booking Tripmydream, Skyscanner, and others); Experience with CRM systems. And we will provide you with: Flexible schedule (morning, day, evening and night shifts); Possibility to work remotely; Creative and unique art office in Kyiv at st. Vasylkivska (feel the atmosphere! https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv/ ); Compensation in US dollars; Bonus system for KPI performance; Pleasant bonuses for inviting friends; Paid intensive training and internships; Management interested in your growth and long-term cooperation; Favorable conditions for self-development. Who are we? SupportYourApp is a Support-as-a-Service company that provides reliable technical and customer support services to growing companies around the world. We work with clients from more than 30 countries and speak more than 60 languages. We are a team of like-minded people who strive to make the world a happier place by increasing the number of satisfied users. We are interested in the professional growth of people and invest in their development: most of our management have been promoted within the company. Join us - https://www.youtube.com/watch?v=qYb9-CXQoKQWe are waiting for your resume! Show more Show less Position level Senior secondary level Type of employment Full-time Job responsibilitiesConsulting, Information Technology and Sales Industries Non-profit organizations and Primary and secondary education