Computer systems engineer in Diaservis, TOV

DIASERVIS medical company is a modern network of family medicine clinics that has been taking care of patients' health for more than 10 years. We create comfortable working conditions, support the development of our specialists and introduce modern technologies in medicine. We are looking for a computer systems engineer to join the team.

Duties:

• User support (L1) — help with technical malfunctions;
• Accepting requests from users (by phone, mail, in the ticket system, chat);
• Diagnostics and resolution of typical incidents related to the operation of servers and workstations based on Linux, Windows, as well as transfer of complex cases on the 2nd line;
• Primary diagnostics of problems (network connections, accesses, services, rights);
• Solutions of standard incidents and user consultation on working with OC Linux, Windows;
• Monitoring of servers and services (using Zabbix or similar systems);
• Maintaining a knowledge base and descriptions of resolved incidents;
• Escalation of incidents to the 2nd line if necessary;
• Monitors the statuses of applications until they are completely closed.

Our requirements:

• Linux, Windows OS administration experience at the user and junior administrator levels (CLI, working with files, processes, services, logs);
• Understanding basic network principles (IP, DNS, DHCP, ping, traceroute, ssh, ftp/scp, firewall);
• Polite communication skills and customer orientation;
• Responsibility, attentiveness, willingness to work according to the regulations;
• Experience in support service or system administration;
• Understanding the basics of ITIL (incident, request, change);
• English only at the level of reading technical documentation;
• Responsibility, attentiveness and desire to develop in the IT sphere.

Conditions:

• Working in a friendly team of 1-2 line engineers;
• Schedule: Monday-Friday, from 9:00 a.m. to 4:00 p.m.;
• Location: Zaporizhzhia, str. Kozak Babura, 9;
• Opportunity for professional growth to a Linux administrator (2nd line, DevOps);
• Training, access to an internal knowledge baseand mentoring;
• Official registration, paid vacation and sick days.

Join a team where professionalism, reliability and mutual respect are valued.

Send your resume, call or write in Telegram: +38(067)225-05-03 (Sofia)