Community Support Manager in Panda Team

We are currently looking for a talented and energetic Community Support Manager for our educational platform. As a Community Support Manager, you will communicate with customers, answer their questions, solve problem situations, and also make a presentation of the platform's functionality to its users. And creative tasks: to develop and implement new strategies for attracting and retaining the audience. Responsibilities: Processing requests from users. Planning and updating the schedules of teachers and students. stimulating discussions and engaging in activities. Keeping statistics and reporting on work results. Requirements: Previous experience is not required, but it would be cool if you have some skills in the field of community management in social networks or experience as a Customer Support Manager. Ability to work with various social platforms. High level of written and oral communication. High level of emotional intelligence. Todo approach to win any task. Not afraid of changes. Be ready to learn and help people. Be able to think out of the box. Be able to analyze data and interpret their figures. Desire to make the field of online education better! We offer a flexible work schedule and the ability to work remotely. Here you will find a friendly and supportive team that is always ready to help.