Community Manager (iGaming) in Frozeneon

We are looking for a Community Manager for the iGaming project, who not only copes with tasks, but also actively looks for ways to improve interaction with the audience, always finds a balance between problems and their solutions, strives to improve processes and achieves set goals.

Responsibilities:

• Communication with the audience on various platforms (forums, social networks, listings and other channels).
• Moderation of discussions, management of comments and reviews.
• Working with negative reviews, minimizing negativity and setting up trusted relations with users.
• Generating and encouraging positive feedback from users.
• Maintaining a high level of customer satisfaction, providing information and solving questions about products and services.
• Active finding solutions to improve interaction with the audience and achieve company goals.

Requirements:

• Experience of working in the field of communications, customer support or activities that contribute to the formation of communities from 1 year.
• Excellent communication skills, ability to work with criticism and negativity.
• Initiative and independence in decision-making, result-oriented.
• Ability to work in multitasking conditions and quickly find solutions.
• Knowledge of peculiarities work with various social and online platforms.

What we offer:

• Experience of working in a professional team of like-minded people who are always ready to share their knowledge and skills;
• Opportunity to work on international GameDev products that have gathered around their ecosystem millions of gamers from all over the world !
• Paid vacation and sick days;
• Ability to work remotely - our team successfully works across of the world.