Collections Team Leader @ Capgemini Polska Sp. z o.o. in Capgemini Polska Sp. z o.o.

We work in a hybrid model!Recruitment process for this position and onboarding trainings are conducted online. 

At Capgemini, we're proud to be a global leader in working with companies to  transform  and manage their business by harnessing the  power   of technology . We are guided everyday by the purpose of unleashing human energy   through technology for an inclusive and sustainable future.

We are a responsible and  diverse  organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.  

What have we prepared for you?

A lot of benefits: 

• Flexible working hours.
• Equipment package for home office.
• Private medical care and  life insurance with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential terms.
• Access to  Capgemini Helpline with possibility to chat with therapists.
• Bonuses for recommending your friends to Capgemini.
• Access to  Inspiro app with rich  audiobooks database.
• Access to our  NAIS benefit platform (40+ options available:  Netflix ,  Spotify ,  Multisport , cinema tickets, etc.).

Personal and professional development: 

• 70+   training tracks with  certification  opportunities (e.g. MS Azure, AWS, Google) on our  NEXT training platform.
• Platform with free access to  Pluralsight ,  TED Talks ,  Coursera materials and trainings.
• Free access to  Udemy Business  account with ability to use  during and outside working hours.
• Transparent  performance management policy.​​​​​​

Our legendary atmosphere:

We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.

• No official dress-code.
• Various  communities : OUTfront, Women@Capgemini, Foreigners Community, and more.
• Day off for volunteering.
• Ability to   implement  world-changing initiatives thanks to our  Grant Program.

• Previous experience in Credit and Collections area
• Fluent command of  English
• People management experience
• Common use of Microsoft Office Software Applications in particular Excel
• Good Customer Service skills and client-focus attitude
• Ability to work under pressure with deadlines

We work in a hybrid model!Recruitment process for this position and onboarding trainings are conducted online. 

At Capgemini, we're proud to be a global leader in working with companies to  transform  and manage their business by harnessing the  power   of technology . We are guided everyday by the purpose of unleashing human energy   through technology for an inclusive and sustainable future.

We are a responsible and  diverse  organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.  

What have we prepared for you?

A lot of benefits: 

• Flexible working hours.
• Equipment package for home office.
• Private medical care and  life insurance with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential terms.
• Access to  Capgemini Helpline with possibility to chat with therapists.
• Bonuses for recommending your friends to Capgemini.
• Access to  Inspiro app with rich  audiobooks database.
• Access to our  NAIS benefit platform (40+ options available:  Netflix ,  Spotify ,  Multisport , cinema tickets, etc.).

Personal and professional development: 

• 70+   training tracks with  certification  opportunities (e.g. MS Azure, AWS, Google) on our  NEXT training platform.
• Platform with free access to  Pluralsight ,  TED Talks ,  Coursera materials and trainings.
• Free access to  Udemy Business  account with ability to use  during and outside working hours.
• Transparent  performance management policy.​​​​​​

Our legendary atmosphere:

We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.

• No official dress-code.
• Various  communities : OUTfront, Women@Capgemini, Foreigners Community, and more.
• Day off for volunteering.
• Ability to   implement  world-changing initiatives thanks to our  Grant Program.
,[Managing a team of Collections Specialists, Managing one or a few large customers on the basis of an Account Management approach, Ensuring the implementation and adherence to the agreed collections policy, Being responsible for achieving cash collection and ageing targets, Acting as first point of escalation for (jr) Credit Controllers, Managing, implementing and maintaining the Customer segmentation, Acting as Subject Matter Expert for the client specific application of the client processes]
Requirements: Excel
Additionally: Sport subscription, Private healthcare, International projects, Free coffee, Modern office, Bike parking, No dress code, Free parking, Playroom, In-house trainings.