Client Services Coordinator in Sintaks Konsalting, TOV

We are looking for a motivated Clinic Liaison Coordinator to join our team to work on a Longevity Healthcare project. The duties include serving as the primary point of contact between clinics and clients, facilitating communication, and ensuring smooth coordination of appointments and services. You will negotiate and finalize details regarding appointments, procedures, and services with both clinics and clients, conduct phone calls to discuss scheduling and address any concerns, manage client inquiries, and maintain detailed records of interactions and agreements.You should have a Bachelor’s degree in a relevant field, excellent English verbal and written communication skills are essential, as well as strong negotiation and interpersonal skills. Additionally, you should be able to work independently and collaboratively within a team, demonstrating flexibility and adaptability in a fast-paced environment. Commitment to maintaining confidentiality and handling sensitive information with discretion is vital. Experience working in a startup environment is preferred. Please note that we do not provide formal training for this position. Instead, we will provide clear aims and tasks, and the successful candidate must demonstrate the ability to perform independently and effectively.If you are passionate about facilitating positive experiences for clients and clinics alike and are excited about contributing to the Longevity Healthcare project, we encourage you to apply for this rewarding opportunity as a Clinic Liaison Coordinator.Responsibilities:Serve as the primary point of contact between clinics and clients, facilitating communication and ensuring smooth coordination of appointments and services.Negotiate and finalize details regarding appointments, procedures, and services with both clinics and clients.Conduct phone calls with clinics and clients to discuss scheduling, services offered, and any specific requirements or concerns.Manage client inquiries, addressing questions, providing information, and resolving any issues or conflicts that may arise.Maintain detailed records of client interactions, appointments, and agreements.Collaborate with internal teams to ensure alignment between client needs and available clinic services.Provide regular updates to management on clinic-client interactions, feedback received, and areas for improvement.Ensure adherence to company policies and procedures, as well as legal and regulatory requirements.Requirements:Ability to work in the EST time zone with clients from the USBachelor’s degree in a relevant field (e.g., healthcare administration, communications, business)Previous experience in a customer service or client-facing role, preferably in a healthcare or related industryExcellent english verbal and written communication skills, with the ability to convey information clearly and diplomaticallyStrong negotiation and interpersonal skills, with the ability to build rapport and establish trust with both clinics and clientsExceptional organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectivelyProficiency in using communication tools such as phone systemsand email, as well as basic computer skillsAbility to work independently and collaboratively within a team, demonstrating flexibility and adaptability in a fast-paced environmentCommitment to maintaining confidentiality and handling sensitive information with discretionAbility to work in a startup environmentJob Type: Full-timeWe offer:Remote job — you can work from anywhereMedical insuranceA modern office environment meeting American standards, complemented by a friendly teamCareer and professional growth Meal at the office Opportunity for business trips to the USAChallenging tasks with great opportunities to level up your skills