Client Manager до Partida, Remote in Partida, Remote

🔥🔥🔥 We are looking for an energetic and responsible account manager for our company. You will interact with customers, meet their needs and ensure a high level of satisfaction. Our company is actively growing, so we are looking for a professional who wants to grow with us and contribute to its development. If you have excellent communication skills, can work well in a team and are ready to take on challenges, we look forward to your application. 😎 Requirements: work experience in a relevant position (customer relations manager, pre-sales training manager, product manager, project manager) or successfully completed courses; knowledge of the English language at the Upper-Intermediate level; understanding of the principles of working with B2B customers and the ability to effectively identify and satisfy customer needs; negotiation and conflict resolution skills to ensure mutually beneficial results for clients and the company; excellent listening, negotiation and presentation skills; strong oral and written communication skills; the ability to work in multitasking mode and juggle several duties at the same time, stress resistance; constant desire to learn new things and master a large amount of new knowledge. 🎯 Responsibilities: implement services purchased by the client; work closely with internal teams to ensure that the key customer receives the necessary support; track key metrics to measure client and team success and identify areas for improvement; monitor the quality of service; collect feedback from the client and share it with the internal team to improve the services provided; identify any questions or problems that the client may have and work on their prompt solution; perform upselling; work with the technical part of services. 🎂 We offer: payment tied to currency; remote work; unlimited vacation; minimum bureaucracy and reporting requirements; creating a friendly atmosphere without much effort. According to information from @natalia_recruiter