Client Experience Associate in Thélios

Send a personal message to the participant who posted the vacancy on behalf of Thélios Nikolas Yasko Nikolas Yasko Human Resources at Thélios / LVMH Born from the will of the LVMH group, world leader in luxury, to establish itself in the eyewear sector, Thélios designs, produces and distributes sunglasses and optical frames for some of its most prestigious Maisons: Dior, Fendi, Celine, Givenchy, Bvlgari, TAG Heuer, Loewe, Stella McCartney, Kenzo, Berluti and Fred. With its Manifattura, located in Italy, Thélios blends the distinct identity of each Maison with Italian craftsmanship to create exceptional luxury eyewear. Thélios offers its own “enlightened look” on the sector, providing the highest level of quality and excellence both in its products and service!Location: New York, NYReports to: SVP, Commercial Operations & Client ExperienceDepartment: SalesJob Status: Full-timePOSITION SUMMARY : We are looking for an individual passionate about cultivating unique and luxury experiences! They will partner with multiple sales channels (Department Stores, Key Accounts, US Optical Channel) and departments to strategize, coordinate, and execute events for Thélios VIP clients in North America.KEY RESPONSIBILITIESHelp strategize and execute B2B selling events in North America across the US and Canada, for client engagement with VIP customers.Provide event planning supervision and project management by taking a collaborative role in the planning and execution of events, in coordination with internal teams.Work alongside commercial teams to define an action plan for event activations, ensuring brand elevation standards are implemented while promoting optimal sell-out.Lead the facilitation, development, and execution of consistent, elevated experiences for our top clients.Liaise and coordinate activities with venues and vendors for logistical execution.Ensure proper planning and budget control, in agreement with expected ROI results, tracking and analyzing KPI.Administrative support for invoice processing, budget updates, scheduling and calendar updates.Communicate and report to internal teams on calendars, results, and budgeting.THE RIGHT CANDIDATEAre you a proactive organizer, negotiator, and problem-solver? This role involves working with a cross-functional team both junior & senior partners and complex situations. A calm and measured demeanor and positive outlook are critical to success.SKILLS/ EXPERIENCEBachelor's Degree preferred2-3 years experience in a similar role (Event Management, VIP Client Experience Management) within the fashion, luxury, or consumer goods field preferred.Innovative and resourceful ; actively seeks opportunities to take a leadership role in improving the event planning process and attendee experience.Strong time management skills, organization, and prioritization with the ability to work under specific timelines and fast-paced environments.High organizational skills and ability to handle complex projects and multi-task.Excellent computer skills; Microsoft Office – Excel, Word, PowerPoint, Outlook.Genuine passion and advocate of diversity and inclusion and integrates this mentality when making all business decisions (both internal & external).Ability to travel both domestically and internationally.The hiring range for this position ranges from $70,000 - $95,000. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.Thank you in advance for your interest in this opening. Thélios is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. At this time, only qualified candidates will be contacted. Direct applicants only, no third-party staffing inquiries, please. Show more Show less Job Level Specialist Employment Type Full-time Job Responsibilities Customer Service and Support, Project Management and Business Development Industries Wholesale and Retail of Clothing and Accessories