Chief specialist in user support and information systems in METRO Ukrayina

We invite those who:

• proactively organize technical support activities, solving technical problems and providing guidance, mentoring and support to team members,
• documenting processes and procedures to facilitate knowledge sharing and continuous improvement by encouraging input and feedback from team members,
• will nurture new team members by training them in help desk processes, procedures and technical skills, emphasizing the importance of teamwork and collaboration,
• will take care of meeting the needs of customers and optimizing the work of the support service, providing a high-quality and efficient service of the support service,
• collaborate and coordinate with other teams, suppliers and stakeholders, as well as share experiences, knowledge, feedback and best practices with your teams.

Our professionals take on challenges that inspire PRIDE:

• we have implemented the best international practices of conducting business, and we love to teach them to our employees,
• team work and training at METRO is structured so that all those who want to have the opportunity to develop skills, income or career,
• we conduct business responsibly: we donate to the Armed Forces, we help almost 100 foundations, we conduct charity campaigns, donations to local organizations, we have been cooperating with Foodbank for more than 10 years.

Of course, in METRO Ukraine:

• official employment from the first working day,
• flexible and remote work format,
• if necessary - office/co-working space on P.Grygorenko Ave. in Kyiv
• paid sick leave and holidays,
• always timely and transparent remuneration,
• medical and life insurance,
• line of psychological support,
• discounts for employees and their families in METRO Ukraine shopping center,
• support programs in crisis situations,
• program of gratitude to each other "Give five!" in exchange for gifts,
• a highly effective career promotion system and training leaders,
• a rich selection of online educational tools in the topics of digital literacy, management, understanding HoReK, etc.,
• a platform for barrier-free and the welfare support community "METROdumtsi",
• highest standards of workplace safety: training, certifications,Near Miss system.

We are in METRO Ukraine, we act according to the principles of impartiality and equal opportunities.

We do not allow discrimination against any candidate or employee based on age, race, color, ethnicity, national origin, military or veteran status, etc.

In the process of considering candidates, we will only be interested in information about you, as well as your skills, knowledge and motivation related to the chosen role. You can tell us about them by sending your resume or filling out a questionnaire.

All the information we ask for, or we can ask additionally, aimed at ensuring an objective selection process and/or ensuring strict compliance with the requirements of current legislation in the process of hiring personnel.