Chief specialist of the department of telecommunication technologies and communication in Byuro ekonomichnoyi bezpeki Ukrayini

The Bureau of Economic Security of Ukraine is looking for a highly qualified and focused chief specialist of the Department of Telecommunications Technologies and Communications of the Department of Digital Development, Digital Transformations and Digitalization.

We are looking for an expert who will lead the direction of telecommunications technologies and communications. Your task is to build a stable and secure IT infrastructure of the Security Service of Ukraine, implement advanced solutions in the field of data transmission, and ensure the cyber security of the Department's information resources. style="font-weight: 700">in PDF format until 01/20/2026!

1. summary in the form posted on the website https://esbu.gov.ua/pro-biuro/kariernyi-navihator/vakansii
2. motivation questionnaire of the candidate (to fill out follow the link)

Job duties:

Technical support and operation of IT infrastructure

• Ensuring smooth operation of information and communication systems and means of communication. Administration and support of ICS, IP telephony systems, local computer networks and communication channels. IT infrastructure health monitoring, prompt response to incidents and technical troubleshooting. Setup, configuration and maintenance of active network equipment and software.

Implementation, development and modernization of IT solutions

• Participation in the implementation, operation and modernization of information and communication systems and software in the Department and structural divisions. Participation in the development of the corporate network, implementation of new technical solutions, functionality and IT infrastructure components. Involvement in the creation and support of interdepartmental information and analytical systems.

Consulting and organizational activities

• Providing advisory and technical support to users on issues of ICS and software operation. Participation in the preparation of technical and organizational documentation on the functioning of IT systems, communication and technical protection of information. junior bachelor, baccalaureate in the field of knowledge "Information technologistii" and\or "Engineering, production and construction";
• Experience in the field of IT support, system administration or ICS maintenance will be an advantage;
• Fluency in the national language;

• Workstation and software support Confident use of Windows 10/11 operating systems. Setup and maintenance of user accounts, workstations, peripherals, local and network printers. Basic understanding and application of Group Policies (GPOs). Active Directory Practical skills in working with Active Directory at a basic level, including creating, locking and unlocking accounts, resetting passwords, working with security groups, joining computers to a domain. Understanding of organizational unit (OU) structure and the role of AD in a domain infrastructure. Microsoft 365 Skills in working with Microsoft 365 services, including Exchange Online (mailbox management, basic settings) and Microsoft Teams (user support, initial diagnostics). Understanding of Microsoft 365 licensing, multi-factor authentication, and user-level conditional access. Network technologies and network access Basic understanding of TCP/IP, DNS, DHCP, and user and device authentication mechanisms (802.1X). Ability to identify and troubleshoot common local area network and Wi-Fi access issues. Printing and Peripherals Experience connecting, configuring, and maintaining network printers, installing drivers, troubleshooting common printing errors, and working with print queues. IP Telephony Basic IP Telephony support skills, including configuring and registering devices, troubleshooting common communication issues. Understanding of SIP and VoIP principles would be an advantage. HelpDesk and user support Experience in receiving and processing user appeals, classifying incidents and requests, escalating appeals to the second line of support, keeping records of completed work and accompanying documentation.

What we offer: You will not find at BEB random people! We are a team of professionals united by a common mission and high standards of integrity. We appreciate every specialist who consciously chooses protection of the economic front of Ukraine.

• Work in a leading state body that directly affects the economic security and stability of Ukraine. Your work has real value!
• Joining a team of like-minded people, united by clear values, an idea and a high level of professionalism.
• Stable and transparent remuneration conditions that correspond to your responsibility and qualifications.
• Continuous professional development, training and opportunities for career growth in the BEB structure.