Chief Specialist in Feedback Analysis of the СЕА Department in Red Cross Ukraine

The National Committee of the Ukrainian Red Cross Society (URCS) announces a competition for the position of Chief Specialist in Feedback Analysis of the Community Engagement and Accountability Department 

The Ukrainian Red Cross Society is the largest humanitarian organization in Ukraine, which is one of the first to respond to all emergencies in the country and provide assistance to those who need it most. 

Do you feel like you can make the world a better place? Join the Ukrainian Red Cross Society: 

• The opportunity to do good: Help those who need it and feel inspired by contributing to a better world. 
• New knowledge and skills: Take interesting trainings, become a volunteer or employee, and gain valuable experience for your life. 
• Friends and like-minded people: Join a team of caring people who are always ready to help. 
• Pride in your actions: Join and feel proud to be a hero! 

The Ukrainian Red Cross is thousands of people across Ukraine who make the world a better place every day. 

Work as the analysis focal person in the CEA Unit and, in close cooperation with the feedback sector, the information management unit, the communications department, and regional CEA focal points in the regions, will be responsible for creating analytical reports based on information received from the feedback sector, processed and systematized by the information management unit. The analytical reports will be based on the data received from the feedback department, URCS strategic documents, the Government's strategy for overcoming the humanitarian crisis, and OCHA strategic documents. The report should include trend analysis, comparative analysis, and secondary research. The purpose of such reports is to create evidence-based content that will be used by the URCS program and operational team leaders for rapid response, deep and comprehensive understanding of the success of the implemented activities, and in the field of humanitarian advocacy. These reports will be used as part of the URCS communication strategy.

Notably, the role will work under direct supervision of the Head of CEA Unit and receive additional technical support from the CEA Delegate on aspects of CEA coordination, mainstreaming, and capacity building, based on ongoing activities in operation. This will support the transfer of skills and knowledge of the CEA Movement approaches for a greater adaptation to the Ukraine context.

Key Performance Evaluation Criteria:

1. Timely and accurate analytical reports.
2. Effective collaboration with relevant departments.
3. Implementation of feedback analysis tools and methodologies.

Essential Tasks: 

•  Analyze and structure information received from documents related to the humanitarian crisis response and state institutions' recovery.
• Use feedback processing tools to structure information via CRM system.
• Collect, structure, and analyze feedback from alternative sources.
• Develop analytical reports focusing on URCS programs.
• Provide recommendations for service improvement based on feedback analysis.
• Develop advocacy strategies in collaboration with relevant departments.

Additional Tasks:

• Support the Head of CEA Unit in coordination of CEA approaches across URCS.
• Support the rollout of global CEA initiatives within URCS.

Requirements 

• University degree in community development, sociology, anthropology, social work, or equivalent experience.
• Degree in communication, journalism, political science, conflict studies, international relations, or relevant fields as plus
• 3+ years of professional experience.
• Experience in digital literacy and data visualization tools.
• Strong understanding of Ukrainian humanitarian crisis aspects, participatory research methods, and data analysis.
• Knowledge of gender and diversity issues, and strong communication skills in English as plus
• Fluent in Ukrainian.
• Good command of English as plus  

The Ukrainian Red Cross Society offers: 

• Interesting, diverse and multitasking work; 
• Employment in accordance with the Labor Code; 
• Timely payment of salary; 
• A friendly and close-knit team of like-minded people; 
• Participation in trainings and seminars in Ukraine and abroad. 
• Unique experience in the largest public organization in Ukraine 
• Development of Analytical Skills: Enhance your ability to analyze and interpret feedback data from various sources to improve program effectiveness.
• Expertise in Humanitarian Response: Gain deep knowledge and experience in the humanitarian response and crisis management sectors.
• Advanced Digital Literacy: Improve your skills in using CRM systems, data visualization tools, and other digital platforms essential for feedback analysis.

We aim to create a safe and inclusive environment at URCS that will provide all employees and volunteers, regardless of age, gender, ethnicity, religion, disability, or sexual orientation,  equal access to opportunities, protection of their dignity, and equal rights.  

We are an employer with equal opportunities for all employees, including people with disabilities.  

We do not discriminate in our recruitment and employment practices based on race, color, religion, gender, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, or age.  

Sexual exploitation and abuse are prohibited in all forms. The organization implements a policy to prevent sexual harassment, sexual exploitation, and abuse, including in the workplace.   

Location: Kyiv 

If you are interested in this position, please send your CV and Cover letter to [email protected]  

Due to a large number of requests, we contact candidates who fully meet the requirements of the vacancy.< /strong> 

The National Committee of the Red Cross Society of Ukraine (RCSU) announces a competition for the position of Chief specialist in feedback analysis of the community engagement and openness department

The Red Cross Society of Ukraine is the largest humanitarian organization in Ukraine, which is one of the first to respond to all emergency situations in the country and provides assistance to those who need it most. 

Feel that you can make the world a better place? Join the Red Cross Society of Ukraine:

• Opportunity to do good: Help those in need and feel inspired from the contribution   
• New knowledge and skills: Take interesting trainings, become a volunteer or an employee and get experience that will be useful in life. 
• Friends and like-minded people: Join a team of caring people who are always ready to help. 
• Pride for your actions: Join and feel proud that you are a hero! 

Responsibilities: p>

• Analyze and structure information obtained from documents related to the response to themonetary crisis and restoration of state institutions.
• Use feedback processing tools to structure information through the CRM system.
• Collect, structure and analyze feedback from alternative sources.
• Develop analytical reports that focus on TCM programs.
• Provide recommendations on service improvement based on feedback analysis.
• Develop advocacy strategies in collaboration with relevant departments.

Additional duties 'links

• Support the head of the CEA Unit in the coordination of CEA approaches within the framework of the TCHU.
• Support the implementation of global initiativesSEA in TCH.

Requirements:

• Master degree major in Community Development, Sociology, Anthropology, Social Work, or equivalent work experience. Bachelor's degree in Communications, Journalism, Political Science, Conflict Studies , International Relations or related fields (preferred).
• 3+ years of professional experience.
• Proficiency with digital and data visualization tools.
• Deep understanding aspects of the humanitarian crisis in Ukraine, methods of participatory research and data analysis.
• Knowledge of gender and diversity issues (as an advantage).
• Fluent command of the Ukrainian language.
• Fluency in English (as an advantage).

The Red Cross Society of Ukraine offers: 

• Interesting, varied and multitasking work; 
• Employment according to Labor Code; 
• Timely payment of wages; 
• A friendly and cohesive team of like-minded people; 
• Participation in trainings and seminars in Ukraine and abroad. 
• Unique work experience in the largest public organization of Ukraine
• Development of analytical skills: Increasing the ability to analyze and interpret feedback data from various sources to improve the effectiveness of programs.
• Expertise in humanitarian crisis response: Gain solid knowledge and experience in humanitarian crisis response and crisis management.
• Improved digital literacy: Increase skills in using CRM systems, data visualization tools and other digital platforms required for feedback analysis.

We aim to create a safe and inclusive environment at TCHU, which will ensure that all employees, volunteers, regardless of age, sex and gender, ethnic origin, religion, having a disability, sexual orientation, equal access to opportunities, protection of their dignity and equal rights. 

We are an employer with equal opportunities for all employees, including persons with disabilities. 

We do not discriminate in our selection and employment based on race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, etc.alidity, genetic information, age. 

Sexual exploitation and abuse is prohibited in all forms. The organization implements a policy to prevent sexual harassment, sexual exploitation and harassment, including in the workplace.  

Workplace:m. Kyiv, str. Business

Trial period - 3 months. 

Please send your resume indicating the desired salary level with the designation of the position to the following address: [email protected]. 

Due to the large number of requests, we contact candidates who fully meet the requirements of the vacancy