Chief Operations Officer in Payop

Job summary Payop isapayment service provider, licensed byMAS (Singapore) and FINTRAC (Canada). Weoffer 500+ international and local payment methods inone single integration and help tosimplify payment control through the unified interface. We’re seeking adynamic and experienced COO tolead our teams inensuring the smooth running and continuous improvement ofour operations, driving efficiency, and supporting our ambitious growth trajectory. Inthis position, you will oversee and improve the operational activities ofthe company and its specific processes.ResponsibilitiesRegulatory licensing and compliance—Drive and beincharge offinancial licensing processes inthe EU, Singapore, and other regions—Serve asamain liaison for correspondence with local law firms, auditors, regulators—Stay abreast ofall applicable financial regulations, including banking, securities, anti-money laundering (AML), know your customer (KYC), and data protection laws—Develop and implement compliance strategies and policies toensure the company operates within the bounds ofthe law—Oversee and coordinate regulatory audits and examinationsRisk Management—Identify, assess, and manage operational risks, including cybersecurity and fraud risks—Collaborate with CISO ondeveloping and implementation ofcybersecurity policies and procedures across the organization—Establish risk mitigation strategies and procedures toprotect the company, its information, clients, partners and stakeholders interestsTeam Leadership—Streamline and optimize operational processes toenhance the efficiency ofcross-department operations, tasks, and processes.—Ensure the tasks and processes are relevant for the specific departments and the execution ismost effective. —Oversight ofthe legal andRV team toensure smooth licensing, AML, and onboarding processes inthe company.—Manage and constantly improve legal, risk and verification, financial control, and payment operations functions across the company.—Beincharge ofOKRs planning and evaluation per department—Controlling onboarding quality across the department—Provide mentorship and professional development opportunities for team members.—Beincharge ofSingapore and European branch opening, performance, and management.Technology and Infrastructure—Ensure the security and resilience offintech systems, including cybersecurity measures—Incooperation with theIT department, drive innovation intechnology tomaintain acompetitive edgeFinancial Management—Develop and manage the company’s budget, ensuring fiscal responsibility and resource allocation. (for team expansion, new offices, region expansions and licence acquisition) —Collaborate with finance and accounting teams onfinancial reporting, timely passing ofstatutory audits, and compliance—Beincharge ofcost management resource allocation, manage financial budgets, and forecasts, and ensure cost-effective operationsStrategic Planning—Contribute tothe development and execution ofthe company’s strategic plan, including expansion, new offices opening, expansion into new regions, and acquisition ofnew licences—Constantly contribute tothe overall corporate strategyVendor and Partner Management—Evaluate and manage relationships with third-party vendors, service providers, financial providers, banks, payment systems and partners—Collaborate with payment operations and act asamain liaison for all financial providers and partnersBoard Relations—Report regularly tothe CEO and board ofdirectors onoperational performance, regulatory compliance, and risk management—Lead the response tocrises and emergencies, maintaining business continuity and minimizing risks—Engage with the CEO ordirectors onstrategic initiatives, risk assessments, crisis management business continuity plans, and compliance matters—Provide regular updates and recommendations tothe CEO regarding operational and regulatory issuesEducation—Amaster’s degree inFinance, Management, Law, orarelated field ispreferred.—MBA would beanadditional plus (however, it’s optional)Language Skills—Proficiency inEnglish, Ukrainian, and Russian (C1Fluent level)Experience—Minimum of5years ofexperience inroles such asCOO, Head ofOperations, Head ofPayments, orHead ofLegal ininternational payment, financial, fintech, hi-tech, challenger banking, merchant service providers, orregulatory/financial consultancy firms—Experience incompanies with aheadcount ranging from 50to300 employees—Over 10years ofoverall professional experience ininternational companies, with atrack record ofmanaging international teams ranging from 10to50employees—Proven experience inenhancing company operations and performance, ideally having worked inorganizations that transitioned from startup toestablished enterprise levels—Strong expertise instrategic planning and astructured approach toachieving business goals.—Proficiency intechnology and asolid understanding offintech-related software and systems, including blockchain, payment processing, cybersecurity, and anti-fraud measures.—Strong risk assessment and management skills, particularly related tothe unique risks associated with fintech, such ascybersecurity threats—Demonstrated ability toscale and manage operations effectively infast-growing organizations, including experience inopening and developing offices indifferent regions—Experience inimplementing and managing OKRs (Objectives and Key Results) and KPIs (Key Performance Indicators) for performance analysis and development—Proficiency infinancial management, including budgeting, financial forecasting, and resource allocation—Excellent communication skills tointeract with internal teams, external partners, and regulatory bodies, with the ability toconvey complex financial and technical information clearlySkills—Understanding ofinternational corporate law, general tax principles, due diligence for corporate entities, andEU licensing and compliance principles—Astrong ability toalign operational strategies with the company’s overarching vision and growth objectives—Proven experience insetting and executing operational goals and KPIs—Exceptional leadership skills tobuild and manage cross-functional teams effectively—Ahistory offostering acollaborative and innovative culture within organizations—Knowledge and experience with cybersecurity and fraud policies and practices implementation—Proficiency inmanaging and structuring cross-functional teams—Familiarity with CRMsystems, such asJira orsimilar tools—Previous experience inregulated companies and achieving financial, banking, orother licensing inEU, UK, HK, Singapore, orother developed countries/regions isasignificant advantage—Entrepreneurship experience would beconsidered aplusWeoffer —Challenging projects shaping the future ofFinTech—Ability toplay akey role indeveloping and launching best-in-class FinTech solutions that revolutionize the industry—Work inanagile environment fostering speed, flexibility, and teamworkHiring process → CVscreening→ HRinterview→ HMinterview→ Job OfferDoes this position fit you? Joinus and send your CV!Wewill review your application within one business week