Chief Operating Officer (COO) 90-140,000 uah in bodo

Direct message from the member who posted the vacancy with bodo Vitaliy Drozd Vitaliy Drozd. Hello! I'm Vitaly, CEO and owner of the bodo group of companies. We have an open vacancy for an operations director. I know from my own experience that it is difficult to understand from the standard job description on the job site whether it is your company or not. Therefore, my description is as long and detailed as possible, I hope you will appreciate it. After 11 years of work, our financial director decided to continue her professional development elsewhere, and our current operations director took over her position. That is why we have this vacancy open. Why don't we close the vacancy with an internal candidate? Because we want to bring new perspectives and approaches to the company. bodo is a very specific company, so think carefully whether you will be good with us. Despite the fact that we have more than 100 people working for us, I am closing this vacancy myself, because bodo does not have and there will be no HR department, and we managers form our own teams and cultivate corporate culture. Accordingly, if necessary, our operations director is also engaged in hiring independently) We have many, many different "formalizations" and "tools" that help managers focus on development, and not "remind" employees how to do their work or "motivate" them to work . These "formalizations" and "tools" include KPIs, master plans, weekly plans with time estimates, checklists, knowledge bases, induction plans, position profiles, probation criteria, canned goods, etc. All these "formalizations" and "tools" must not only be understood and known, but also implemented by yourself. We are looking for a candidate who: Worked in a medium-sized business with direct reporting to the owner Has experience in improving the efficiency and quality of work in well-automated and formalized systems Ready to undergo training and practical work in all positions in the area of ​​​​responsibility to really understand how the system works (from a call center operator and a sales consultant, it will take more than 6 months, the financial conditions for training are the same as after) trivia Independently recruited subordinates (searched for candidates, conducted phone and personal interviews) and created relevant tools (job profiles, test tasks) Created and ensured the use of super detailed and clear work tools (50+ item checklists, 200+ line training plans, detailed knowledge base about processes on 100+ pages, etc.) Developed and implemented KPIs Change maker: permanently initiates changes and seeks their implementation in reality. Works in Google Sheets with formulas (VLOOKUP, IMPORTRANGE) and pivot tables Plans his work with time estimates and requires it from other colleagues Prints with a speed ofd 250 characters No bad habits (including IQOS, glo, one-shots, vapes, etc.) Willing to work in an office (everyone, including me, works in an office full-time - no remote work or hybrid schedule) What we have: 4 subordinate departments: call center (manager, 3 group managers and 15 operators), logistics (manager and 3 logisticians), retail (manager, 3 deputies, 4 regional coordinators and 26 salespeople at 13 sales points), quality department (manager, deputy and 6 managers) A motivated and motivated team that does not need to be reminded every day what their work consists ofFlexible schedule for the start of the working dayFinancial stability - official employment from the first day, salary twice a month without delays, 24 days of paid vacation, paid sick leave under KZoT- om Salary review every year A workplace with two monitors, quick resolution of all problems with equipment and programs Day off on your birthday, if it falls on your working day Office in the center (86N Malevicha St. — 5 minutes' walk from the station m. "Lybidska") Payment of 50% of costs for external professional training 30% discount on impressions for independent visit and as a gift About our hiring process I personally analyze all reviews and conduct telephone and offline interviews. I make decisions quickly and always provide feedback (both the continuation of communication and its termination). The cover letter and the financial expectations indicated in it are mandatory elements of the feedback. So I understand in particular that you read the vacancy. About bodo We have been on the market for 14 years: more than 1,000,000 customers, 140 employees, we work in Ukraine and Turkey. More than 800 partners cooperate with us in two countries, providing a variety of services: SPA, extreme, master classes. Every year, except for 2022, our volume of sales of gifts-impressions increases: 2021 compared to 2020 growth +41.78% compared to 2023 from 2022 growth +71.47%plan for 2024 compared to 2023 growth +31%Company goals for the next 2 years: Launch sales of gifts-impressions in several more cities of Ukraine: Khmelnytskyi, Vinnytsia, Ternopil and further Break even in TurkeyLaunch service for the organization of leisure time. So that Ukrainians can easily find and book options for spending their free time. Launch a new country based on the model of an international franchise. More interesting information about bodo in an interview with the owner and CEO for FEDORIV VLOG — https://www.youtube.com/watch?v=MTnXqC7YX3o Show more Show less Job Level Executive Manager Employment Type Full Time Job Responsibilities Management, Project Management and Strategy/Planning Industries Travel, Internet and Mail Order Retail and Retail