Chief manager of training and development of retail business employees in Raiffeisen Bank Ukraine

We are Raiffeisen Bank Ukraine - a Ukrainian bank. We have been creating and building the banking system of our country for 30 years. We were and are one of the largest banks in the country, a reliable shoulder for millions of Ukrainians. Raiffeisen Bank operates as a universal bank, providing a wide range of financial services to various client segments — retail and corporate clients, small and medium-sized businesses, and financial institutions. Our priority is impeccable service quality. We strive to strengthen our competitive advantages by innovating, finding and exploiting new opportunities. We are focused on values ​​that are a clear guide for action. More than 5,000 employees and nearly 3 million customers are in the spotlight. #Райфкоманда integrates the principles of diversity, equality and inclusiveness into everyday work. Combining the principles of people-centeredness and innovation in work is our way. Become a part of the #Rifeteam. Requirements 3 years of work experience in the banking system in the direction of PI customer service 3 years of work experience in the banking system in the direction of cashier customer service - will be an advantage Fluency in the state business language Knowledge of English at Intermediate level (B1) - will be an advantage Skills use of a package of standard office programs Willingness to learn quickly Friendly, active, attentive Higher education What you will do: Public speaking Creating training courses and presentation materials for the Bank's retail employees Conducting offline/online trainings and webinars on sales and various soft skills Formation from scratch , support and organization of educational marathons and projects to fill the Knowledge Base Benefits Work experience in a large systemic international business: work in a large international company that creates a diverse and inclusive environment for the professional and personal development of employees. Stable income: competitive salary and bonuses for your personal contribution, reward for participation in the referral program. Convenient and safe work format: flexible conditions, possibility to work in a hybrid model (remotely and in the office). Social package and Wellbeing program: 28 days of paid basic leave and additional leave, health insurance, formal employment. Mental and physical health care: individual psychological sessions and group lectures, free online sports classes. Professional development: exchange of knowledge with colleagues, including from abroad, the possibility of professional development and retraining. Participation in internal selections. Internal and external training. Corporate courses and soft skills training in our corporate academy. Team-building activities and participation in social projects. Our team on Facebook Recruiter: Tetiana Tsymbal [email protected]