Chief Commercial Officer in TapOK

Chief Commercial Officer

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We invite an experienced manager for the position of Chief Commercial Officer to manage the company's commercial unit. To achieve strategic goals and to establish a connection between sales and marketing, to implement the company's development strategy.

Requirements.

Education and experience:

• Higher education in business, economics, marketing or related disciplines.
• At least 10 years of work experience in the commercial field, of which at least 5 years in managerial positions.
• Work experience in international companies, understanding of global markets.
• Experience with e-com (understanding of the main sales channels in e-commerce, commercial indicators and KPI)
• B2C sales management experience, contact center management preferred (implementation of plans, building business processes, department management, motivation, KPI development, accounting and work automation).
• In-depth experience in marketing and product promotion (strategic planning, development strategy, implementation of competitive strategy, category management, promotion channels, management and product development).

Project management:

• Knowledge of project management methodologies (eg Agile, Scrum, Waterfall).
• Ability to work with project management tools (eg Jira, Trello).

Data management and analytics:

• Ability to work with business analytics tools (Tableau or others).
• Experience with CRM systems.

Automation of business processes:

• Knowledge of tools for automating business processes.
• Ability to analyze and optimize business processes to increase efficiency.

Team management:

• Planning, budgeting, control of department work.
• Team formation, development and motivation.

Interaction with other divisions:

• Coordination of the work of the commercial department with other divisions of the company (production, logistics, finance).
• Ensuring effective information exchange and cooperation between departments.

Language:

• Knowledge of English - upper-intermediate +

Area of ​​responsibility:

• Operational and strategic management of the commercial unit of the company.
• Control of operational indicators of the contact center and the marketing department, implementation of defined KPIs.
• Update of all work information, algorithms of interaction with other departments, regulations and work standards.
• Control of the operation of all departments and projects of the contact center (recruiting, training/development, sales, quality control, finance, legal component, security, etc.).
• Control of the work of the marketing department in the direction of the development of physical goods.
• Development and implementation of a marketing strategy for bringing new products to the market, entering new markets.
• Analysis of marketing activity of competitors.
• Struggle for maximum market share for your products.
• Analysis of requests within the company, proposals for changes in assortment and price policy, product testing, quality control of samples.

What needs to be improved:

• Sales conversion.
• Product line management.
• The communication process between marketing and sales.
• Process management and control.
• Increasing market share.
• Quality products and service to get more traffic.

We offer:

• Flexible work schedule: Ability to work remotely, emphasis on results and involvement
• Career development: Education, trainings, necessary literature for professional growth.
• Professional team: Opportunity to share experience and work with highly qualified specialists.
• Competitive salary: Salary peg to USD.
• Social guarantees: Paid holidays and sick leave.
• Additional bonuses: Partial compensation for sports and external studies, birthday day off.

Stages of our communication:

1. Sent an up-to-date CV with a comment about salary expectations.
2. HR interview.
3. Interview with CEO.
4. Test task.