Chief Commercial Officer in TapOK

We invite an experienced manager for the position of Chief Commercial Officer to manage the company's commercial unit. To achieve strategic goals and establish a connection between sales and marketing, implement the company's development strategy.

Requirements.

Education and experience:

• Higher education in the field of business, economics, marketing or related disciplines .
• Confirmed MBA education will be a significant advantage.
• Minimum 10 years of work experience in the commercial field, of which at least 5 years in management positions.
• Work experience in international companies, understanding of global markets.
• E-com experience (understanding of the main sales channels in e-commerce, commercial indicators and KPI)
• B2C sales management experience, management preferred contact center (implementation of plans, construction of business processes, department management, motivation, KPI development, accounting and work automation).
• In-depth experience in marketing and product promotion (strategic planning, development strategy, implementation of competitive strategy , category management, promotion channels, product management and development).

Project management:

• Knowledge of project management methodologies (e.g. Agile, Scrum, Waterfall).
• Ability to work with project management tools (e.g. Jira, Trello).
• Experience of implementation and work on OKR.

Data Management and Analytics:

• Ability to work with business analytics tools (Tableau or others).
• Experience with CRM systems.

Automation of business processes:

• Knowledge of business process automation tools.
• Ability to analyze and optimize business processes to increase efficiency.

Team Management:

• Planning, budgeting, control of department work.
• Team formation, development and motivation.

Interaction with other departments:

• Coordinating the work of the commercial department with other divisions of the company (production, logistics, finance).
• Ensuring effective informationexchange and cooperation between departments.

Language:

• Knowledge of English - upper-intermediate +

Area of ​​responsibility:

• Operational and strategic management of the company's commercial unit.
• Control of operational indicators of the contact center and marketing department, implementation of defined KPIs.
• Update of all work information, algorithms of interaction with other departments, regulations and work standards.
• Control of the work of all divisions and projects of the contact center (recruiting, training/development, sales, quality control, finance, legal component, security etc.).
• Control of the work of the marketing department in the direction of the development of physical goods.
• Development and implementation of a marketing strategy for bringing new products to the market, entering new markets.
• li>Analysis of competitors' marketing activity.
• Struggle for the maximum market share for their products.
• Analysis of requests within the company, proposals to change the assortment and pricing policy, product testing, quality control of samples.

What needs to be improved:

• Sales conversion.
• Product line management.
• Communication process between marketing and sales.
• Management and control of processes.
• Increasing market share.
• Quality of products and service to get more traffic.

Expected work results for 3-12 months:

• Conduct an audit and deal with the main processes and functions of the department and units.
• Plan for changes in the processes and structure of units to achieve strategic goals.
• Plan achievement of goals for the coming year.
• Operational management of the department: processes, job profiles, valuable final products.
• Take responsibility for key indicators (sales conversion, etc.).
• li>
• Achievement of the company's strategic goals.

We offer:

• Flexible work schedule: Ability to work remotely, emphasis on results and involvement.
• Career development: Education, trainings, necessary literature for professional growth.
• Professional team: Opportunity to share experience and work with highly qualified specialists.
• Competitive salary: Salary peg to USD.
• Social security: Paid holidays and sick leave.
• Additional bonuses:
• Partial compensation for sports and external studies, a day off in honor of the Birthday.

Stages of our communication:

1. Sent an up-to-date CV with a comment about expectations regarding salary.
2. HR interview.
3. Interview with CEO.
4. Test assignment.