Chat Support in Hirebirds

An international IT company, which has been developing its own products in the online gaming industry for more than 15 years, invites a user support specialist to the team.

We are looking for a person who:

• has a competent Ukrainian language (spoken and written);

• can communicate politely, answer requests quickly and efficiently;

• is ready to start a career even without previous work experience.

Your tasks:

• be the first point of contact for our customers;

• provide quality service and help solve questions.

We offer:

• salary above the market average;

• professional development program with income review after 3 and 12 months;

• opportunity to join the company without work experience;

• variable work schedule:

  • 2 day shifts (07:00-19:00),

  • 2 weekends,

  • 2 night shifts (19:00-07:00);

  • possibility to change flexibly with colleagues (adjustments are possible at first graphics).

  • work format: hybrid/remote

Our advantages:

• L&D center with courses for employees and management;

• rotation and career programs development;

• self-learning library and access to paid courses;

• health insurance;

• paid sick leave and vacation;

• birthday day off;

• group discussions and individual sessions with psychologist.