Chat specialist (customer support) in BurenladIT Group

Responsibilities: Provide prompt and efficient support to customers via chat platforms. Respond to customer inquiries and resolve their problems or queries. Conduct dialogue with customers in a professional and courteous manner, adhering to service standards. Collect and analyze customer inquiries to further improve products or services .Cooperation with other departments of the company to solve technical or organizational issues. Requirements: Excellent communication skills and the ability to work in a team. Does not involve a remote work format. Empathy and attentiveness to the needs of customers. Knowledge of basic chat support tools or willingness to learn them. Ability to work in in a fast-paced environment and solve problems quickly. High level of responsibility and organization. We offer: Competitive salary and opportunity for career growth. Work schedule 09:00 - 19:00, 5/2. On-site (In the office) Trainings and training programs for professional development. A friendly atmosphere and favorable conditions for development.