Chat operator (with training) in RoomClothes

Responsibilities:

• Working in the company office (NOT remotely!)
• Provide prompt and professional customer support via online chat by answering inquiries .
• Assist customers in navigating the company's online platforms and resolve technical issues they may encounter.
• Participate in effective communication to understand and resolve customer issues, ensuring a positive experience communication with customers.
• Collaborate with internal teams to gather and communicate accurate information.
• Maintain a comprehensive understanding of company services to provide accurate and informed assistance.

• Developed written communication skills, professional and courteous tone.
• Previous customer service or online chat experience preferred.
• Ability to multi-task, prioritize and manage effectively at times.
• Technical experience, ability to navigate online platforms and solve basic technical issues.

What we provide:

• Convenient office near Zoloti Vorota station
• Schedule 5\2 (from Monday to Friday)
• Ability to adapt to changing processes and be aware of company policy