Chat Manager in Uniwell

Uniwell is an international service company that provides Customer services Care users from over 100 countries in the field of Health&Fitness

We are looking for a Customer Support Representative to provide quality support to users of mobile applications and websites. We know all about weight loss and muscle building and conduct regular team training with leading nutritionists and trainers.

< strong style="font-style: inherit; font-weight: 700">You are our ideal candidate if:

— you have work experience in support from 6 months;
- you have a level of written English from Upper-Intermediate and above;
- you know how to communicate politely and meaningfully;
- you are indifferent and you have a sincere desire help users;
— you are interested in the topic of a healthy lifestyle;
— you are able to respond quickly and solve customer requests;
— you find an individual approach to customers.

Your future duties:

— communicating and providing quality support in chats;
— processing user requests in chats;
— collecting and analyzing feedback from users;
— help in creating a knowledge base;
- interaction with product, marketing and development teams.

Would be a plus:

—experience working with Intercom (Zendesk or FreshDesk)
—experience working in sales

We offer:

— convenient flexible schedule (4/2);
— competitive compensation;
— paid vacation and sick days;
— work with Health&Fitness products that really help people;
— health insurance.