Change Communication Lead - Remote in Link Group

Skills & Expertise:

• Communication Skills:
  • Strong ability to communicate complex IT concepts to diverse audiences effectively.
  • Excellent command of English, both spoken and written.
• Technical Knowledge:
  • In-depth knowledge of Microsoft 365 applications and their use in IT environments.
  • Thorough understanding of change management and communication methods and tools.
• Desirable Knowledge:
  • Knowledge and/or experience in UX and Agile methodologies.
• Instructional Design:
  • Ability to design innovative and customized learning paths using digital technologies.
• Customer Orientation:
  • Strong customer orientation with good listening, empathy skills, and pedagogical sense.
• Teamwork and Adaptability:
  • Ability to work in teams and manage transversal projects.
  • Ability to manage priorities and adapt to a dynamic, multicultural environment.
• Creative Problem Solving:
  • Creative problem-solving skills and a proactive approach to challenges.

,[Collaborate with senior IT & Data Leadership, Product Managers, and Local IT teams to understand the needs, expectations, and impacts of change on different target groups., Align change and communication strategies accordingly., Set clear objectives, performance indicators, and action plans in collaboration with various stakeholders to ensure excellent user adoption and enhanced IT & Data impact., Design and develop tailored internal communication content, with a special focus on Microsoft 365, maintaining consistency with the company’s brand guidelines., Organize and facilitate workshops, trainings, and events to promote user adoption, share best practices, and develop end-user skills., Work closely with Product and UX teams., Coordinate with internal communications, HR, and other business stakeholders to ensure unified efforts and successful change implementation., Measure and evaluate the effectiveness of change and communication actions, and propose continuous improvements., Oversee internal social media channels focused on IT & Data initiatives., Engage the community in the digital transformation journey, including leading the digital champions network.] Вимоги: Communication skills, Microsoft 365, UX, Agile Бонуси та переваги: Sport subscription, Private healthcare, Flat structure, Small teams, International projects.