Cash assistance program assistant in Estonian Refugee Council

Estonian Refugee Council (ERC) is a non-governmental humanitarian organization certified by the EU. ERC was established 22 years ago in Estonia and currently provides humanitarian aid to displaced persons and other vulnerable people in 5 crisis-affected countries (Ukraine, Georgia, Armenia, Jordan and Turkey) and various support services to beneficiaries of international protection in Estonia. The Estonian Refugee Council has been working and providing assistance in Ukraine since 2014 and has now covered 9 regions with ongoing humanitarian projects and monitoring visits. Our mission is to advocate for the rights and well-being of refugees and other vulnerable groups in Ukraine and abroad.

We are looking for a Cash Assistance Program Assistant for our international team!

The Cash Assistance Program Assistant is responsible for supporting the registration process for Cash Assistance Programs in the Program area in accordance with ERC procedures and standards. The Cash Assistance Program Assistant reports to the Cash Assistance Program Lead Specialist.

Tasks and Responsibilities:

• Conduct registration, vulnerability assessment, and compliance with the Cash Assistance Program participation criteria in the target area.
• Provide registered households with information about the Cash Assistance Program, their rights, and expected delivery dates assistance.
• Report any challenges or problems to the Cash Assistance Program lead specialist as soon as they arise.
• Receive and summarize comments and feedback from beneficiaries to help identify program challenges and more effectively implement the Cash Assistance Program.
• Provide daily progress reports to the Cash Assistance Program lead specialist.
• Provide field support activities when necessary for data collection and focus group discussions (FGDs).
• Comply with all ERC policies, including the Code of Conduct and the Safeguards Policy.
• Perform any other duties assigned by the Lead Specialist of the Grant Program as long as they are consistent with the goals and objectives of the Program.

Skills and Qualifications:

• Relevant higher education (social work, humanities, etc.) or equivalent professional qualification.
• At least one year of experience in humanitarian cash assistance programs, including team management.
• Willingness to learn and implement organizational policies and procedures.
• Demonstrate a willingness to improve knowledge and skills by actively participating in any training and development activities potential.
• Ability to cope with stress and pressure, as well as maintain neutrality.
• Personal qualities: organization, responsibility, analytical thinking, attention to details, flexibility, ability to self-learn, focus on results.
• Knowledge of languages: Ukrainian, English.

We offer:

• competitive salary
• health insurance
• 28 days vacation
• international environment
• formal employment
• salary twice a month
• life insurance

How to apply

Please apply by uploading a cover letter and an up-to-date resume on our website. ERC will only accept correctly completed applications submitted through the ERC HR portal.

Send your resume and cover letter to [Cash Assistance Program Assistant| ERC HR Portal (pagulasabi.ee)]. Please also indicate your salary expectations.

Learn more about the Estonian Refugee Council here: https://www.pagulasabi.ee/en/news