Capacity Sharing & Learning Officer/Specialist in capacity development and knowledge sharing HLF in Help – Hilfe zur Selbsthilfe Ukraine

HLF Capacity Sharing & Learning Officer

Reports to

Disciplinary: Project Management and Coordination HLF, Ukraine

Technically: Partnership Manager HLF, Global HLF Team at HQ

Organizational Unit Programs, HLF

Contract duration Fixed-term contract until December 31, 2026

Help - Hilfe zur Selbsthilfe e.V. is a non-profit, independent organization that was founded during the war in Afghanistan in 1981 and is now active worldwide. With an annual project volume of more than 60 million euros, Help provides emergency aid in the event of disasters and sustainable reconstruction with and for people in need, primarily in Africa, Asia, and Europe. As a globally operating humanitarian aid organization, Help receives high recognition through funding from national and international donors and is committed to national and international humanitarian aid standards as well as the transparent use of funds and impact monitoring.

 The Help Localization Facility (“HLF”) is a global programme aiming to develop, provide and manage an innovative financing instrument that will provide local organizations long-term access to high-quality, flexible financing for their humanitarian project work. Additionally, the HLF will provide tailor-made support and capacity development to the implementing local partner organizations. This position is critical to the HLF mission in engaging and learning with and from local organizations in Ukraine by fostering capacity strengthening and sharing.

 Position Summary

The Capacity Sharing & Learning Officer supports local partner organizations in strengthening their internal processes, coordinating learning activities, and assisting with basic monitoring tasks within the HLF programme.
 The role is primarily coordination?focused, with practical support to partners and simple data management tasks. The officer works closely with the HLF Project Management Team in Ukraine and the Partnership Manager at HQ.

 Primary Responsibilities

The duties that follow represent the primary responsibilities for this role. 

 Partner Capacity Strengthening Support

• Support partners in reviewing and improving basic organizational policies and procedures.
• Assist in implementing partners’ Capacity Development Plans and tracking progress. 
• Provide guidance on practical steps related to institutional development, finance, HR, MEAL, or safeguarding (no deep technical consultancy expected). 
• Help collect information from partners for internal reports

 Coordination of Learning & Exchange Activities

• Collaborate with the HLF Partnership Manager in HQ to jointly develop and provide practical feedback on capacity sharing tools and guidance materials such as trainings, workshops or initiatives.
• Support the preparation of case studies and creation of learning resources with the HLF Partnership Manager in HQ.
• Support the organization of trainings, workshops and peer?learning events (logistics, communication, follow?up). 
• Help prepare simple materials such as agendas, templates, or summaries. 
• Maintain shared resources and learning materials.
• Support online learning platforms and shared workspaces.

 Partner Communication and Coordination

• Act as a focal point for questions related to capacity strengthening and learning activities. 
• Organize regular check?ins and ensure partners are aware of timelines and deliverables. 
• Gather partner feedback and communicate it to the HLF team.

 Basic Monitoring & Data Support (MEAL Lite)

• Assist in collecting partner reports and indicators in TolaData or Excel.
• Consolidate simple datasets and prepare basic tables or charts (no advanced analytics required).
• Support preparation of short summaries and presentations.
• Take meeting notes and support with routine documentation tasks.

 Knowledge, Skills, Values and education

• Higher education in social sciences, management, public administration, international relations or similar.
• At least 2 years of experience in project coordination, NGO work, partnerships, capacity building or MEAL support (any of these areas is acceptable).
• Experience in engaging with diverse stakeholders from local, national and/or international organisations.
• Experience with data entry or basic monitoring tools (Excel, Google Sheets, Kobo, TolaData or similar)
• Experience in communication with multiple stakeholders
• Ensure good cooperation, problem?solving and a service?oriented approach with partners
• Experience in communication with multiple stakeholders
• Work with partners: able to build a trust-based respectful working relationship, but able to hold discussions, and be convincing and strict, if necessary (to ensure that donor requirements are met), friendly attitude and trustworthy.
• Ideally, experience in the NGO environment and/or in working with international donors.
• Strong communication skills.
• Public speaking experience is considered an asset.
• Strong self-organization and time management skills, with the ability to take responsibility for decision-making and work autonomously.
• Languages: English: confident working level and fluency in Ukrainian.
• Participate in field visits if needed.

 We offer:

• Official employment
• Competitive salary
• Medical insurance
• Annual 13th salary
• Courses and trainings 
• Convenient office

 Send us your application (Cover Letter, CV) in English by 10.03.2026 by e-mail to [email protected]

We see ourselves as a diverse, open organization whose work is based on mutual respect. We only assess your application on the basis of professional qualifications, regardless of origin, religion, gender, sexual orientation, disability or age.

• Disciplinary: to the HLF Program Management and Coordination Manager in Ukraine
• Technically: to the HLF Partnerships Manager, HLF Global Team (HQ)
  Department: Programs, HLF
  Term of contract: Term contract until December 31, 2026 of the year

Help – Hilfe zur Selbsthilfe e.V. is a non-profit, independent organization founded during the war in Afghanistan in 1981. Currently, Help works all over the world. With an annual project volume of more than 60 million euros, the organization provides humanitarian aid in emergency situations and promotes sustainable recovery for people in need - mainly in Africa, Asia and Europe. As a global humanitarian organization, Help receives support from national and international donors, adheres to humanitarian standards and ensures transparent use of funds and monitoring of impact.

Help Localization Facility (HLF) is a global program created to develop and manage an innovative financial mechanism that will provide local organizations with long-term access to high-quality, flexible funding for their humanitarian activities. In addition, HLF will provide individual support and organizational capacity development of local partner organizations. This role is key to HLF's mission of facilitating capacity development and mutual learning with local organizations in Ukraine.

POSITION DESCRIPTION

The HLF Capacity Development and Knowledge Sharing Specialist supports local partner organizations in improving their internal processes, coordinating training activities and performing basic monitoring tasks within the HLF program.
The role is primarily coordination. and involves hands-on partner support and working with simple datasets. The Specialist works closely with the HLF Program Management Team in Ukraine and the Partnerships Manager at Headquarters.

KEY RESPONSIBILITIES

Supporting Partner Capacity Development

• Support partners in reviewing and improving core organizational policies and procedures.
 • Assisting in the implementation of Partner Capacity Development Plans and progress tracking.
 • Providing practical recommendations on organizational development, finance, HR, MEAL or safeguarding (without deep technical expertise required).
 • Gathering necessary information from partners for internal reports.

Coordinating training and exchange of experiences

• Cooperation with the HLF Partnerships Manager at HQ on the development and improvement of tools and training materials (trainings, workshops, initiatives).
• Support for the preparation of cases and educational resources together with HQ.
• Organization of trainings, workshops and peer?learning events (logistics, communication, follow?up).
 • Preparation of simple materials - agendas, templates, summaries.
 • Support for maintaining shared resources and training materials.
 • Support for online?platforms and shared workspaces.

Communication and coordination with partners

• Acting as the main contact person for capacity development and training issues activities.
basic tables or graphs (no complex analytics).
 • Assist in the preparation of brief summaries and presentations.
 • Taking notes of meetings and maintaining routine documentation.

KNOWLEDGE, SKILLS AND EDUCATION REQUIREMENTS

• Higher education in social sciences, management, public administration, international relations or related fields.
 • At least 2 years of experience in project coordination, NGO work, partnerships, capacity development or MEAL support (any of these areas are acceptable).
 • Experience interacting with various stakeholders - local, national and/or international organizations.
 • Experience with data entry or basic monitoring tools (Excel, Google Sheets, Kobo, TolaData or similar).
 • Experience communication with a large number of partners or participants.
• Collaboration, service-oriented and problem-solving skills.
• Ability to build trusting and professional relationships with partners, as well as persistently but diplomatically negotiate donor requirements.
• Preferred experience of working in an NGO environment and/or cooperation with international donors.
• Strong communication skills.
• Experience in public presentations are an advantage.
 • High self-organization, time management skills, ability to make decisions and work autonomously.
 • Languages: confident working knowledge of English and fluency in Ukrainian.
 • Willingness for field trips as needed.

We offer:

• Official employment
• Competitive salary
• Medical insurance
• 13th salary
• Courses and training
• Convenient office

Send your resume and motivation letter in English by 03/10/2026 inclusive to e?mail: [email protected]
 We are an open, diverse organization whose work is based on mutual respect. We evaluate applications solely on professional qualifications, regardless of origin, religion, gender, sexual orientation, disability or age.

Only shortlisted candidates will be notified.