Call center operator (telemarketing) in CCIG Ukraine

Job Description

CCIG is a unique organization in the contact center industry, created by professionals who specialize in multi-channel communication with the end customer. We focus on flexible processes, modern technologies and creative people. We are one of the largest contact center groups in Poland and Ukraine.

Why choose us:

• Team:Join our team with the best and most loyal managers.
• Office:We are located in Kyiv, 20B Stepana Bandera Ave. We offer the opportunity to work both in the office and in remote mode.
• Events: We always have interesting events that help strengthen team spirit and have a great time together :) Make sure ourselves
• Trainings for professional development at the expense of the company

We are looking for a person who:

• MUST speak Ukrainian at a high level.
• Has experience in sales, consulting or telemarketing (will be an advantage).
• Customer-oriented, open and sociable.
• Communicative, responsible, focused on results.
• Ready to work minimum 160 hours per month.

In this position you will be responsible for:

• Customer support of the most famous mobile operator in Ukraine.
• Outbound calls: active communication with customers, informing about services and promotions.
• Sales: offering customers the best tariffs and additional services.
• Consultations: answering customer requests, clarifying information about services.
• Achieving goals: fulfilling KPIs regarding sales and quality of service.

What we offer:

• Competitive pay: rate + bonuses.
• Fully paid training and support from experienced trainers and managers.
• Career growth at CCIG Group.
• Ability to work remotely
• Cool team of creative and interesting people.

If you are ready to join our team and have a desire to provide quality customer support, send your resume and we will contact you for an interview.

Ready to be part of the CCIG Group team? Send your resume or write in Telegram: @AnnaHRCCIG — we are waiting for you!