Business Process Manager in Sure Lock & Key LLC

Hard skills:Jira Work Management and Jira Software, Confluence, Google Workspace (G-Mail, Sheets, Docs, Dirve, Admin, Meets, Calendar), tools for digital collaboration (Miro or similar),;experience with and basic understanding of CRM and VOIP systems;Meeting facilitation skills;Business process visualization skills;Technical writing skills;Business process implementation and optimization sklls.Soft skills:Stress resistance;Perfect organizational skills (Ability to create order from chaos);Solution-oriented midset;Proactive approach;Autonomy;Ability to prioritize tasks according to the value they bring;Quick learner;Cross-cultural communication skills.Would be a plus:Lean-Management (Value Stream Mapping, implementation of lean initiatives for optimization);BPMN mapping, PowerBI/Looker or similar.We are seeking a dynamic and experienced professional to join our team as a Business Process Manager. In this role, you will be responsible for bridging the gap between business needs and technological solutions, ensuring the successful delivery of projects from conception to implementation. ,[ Analysis and improvement of current business processes;, Implementation of new business processes;, Creating protocols and standard operating procedures ;, Management of company knowledge base;, Eliciting issues and bottlenecks; proposing and implementing solitions;, Streamlining current processes in various teams (IT, Marketing, Logistics, Support etc);, Change management;, Facilitating and leading meetings (brainstorming sessions, reporting, check-ins, retrospectives) (daily, weekly, ad hoc) with the CEO,keystakeholders, top level management and teams (Ukraine, Georgia and the US).] Requirements: Jira, Confluence, Miro, CRM, Technical writing