Business Process Analyst (Clients’ accounts management) in UKRSIBBANK BNP Paribas Group

UKRSIBBANK BNP Paribas Group is one of the largest universal banks of Ukraine. We are a stable partner that offers modern and reliable banking with the support of the leading European group BNP Paribas Group. We care about customers and employees, contribute to the strengthening of the Ukrainian economy, have a positive impact on the development of society. united by a common goal) KEY DUTIES: Description of processes in simple and understandable language (stages of the process, participants, risks, controls, etc.); Analysis of changes in legislation, the market and the implementation of changes in bank processes; , time spent by process participants, % of errors and defects, level of customer satisfaction, etc.); Implementation of actions to simplify processes; Development of business requirements and technical tasks for refinements of processes in the bank's IT systems, testing of IT refinements; Provision of consulting support by bank employees on processes BASIC SKILLS AND QUALIFICATIONS: Higher education - economic, financial, management Work experience from 2 years with in the direction of developing documents / building business processes Analytical abilities, the ability to analyze and structure large volumes of information Proficiency in English will be a plus