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Business Coach in DiJust

Posted more than 30 days ago

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DiJust

DiJust

0
0 reviews
1 year
Kyiv
Full-time work
We are a stable Ukrainian product company with a 14-year history, which is rapidly developing and developing its own products with thousands of active users every day. We are proud of our customer service and do not stop developing the people who provide this service. We are looking for a business trainer who will develop the expertise of our  Customer care department thanks to his experience, knowledge and new features in training. If you love people, know what the best customer service looks l

We are a stable Ukrainian product company with a 14-year history, which is rapidly developing and developing its own products with thousands of active users every day. We are proud of our customer service and do not stop developing the people who provide this service. 
We are looking for a business trainer who will develop the expertise of our  Customer care department thanks to his experience, knowledge and new features in training. 

If you love people, know what the best customer service looks like, know how to teach and inspire others - come join us! 

What will need to be done:
 

  • Conduct training according to programs that already exist, adapt them;
  • Develop new training programs. Topics that are a priority for us: Soft skills, sales, service, training for managers. There is something else - suggest;
  • Development of methodical materials (presentations, checklists, standards, reminders, scripts, etc.);
  • Support of the distance learning system, creation of courses and tests on platform;
  • Develop, coordinate and organize regular, targeted testing of employees to assess knowledge. Depending on the evaluation results, conduct additional training;
  • Develop and implement training material: modules, exercises, games and other tools in accordance with the goals, strategy and business priorities of the company. 
years;
  • Broad and deep understanding of business training methods and the skills to use them effectively in training;
  • Ability to create effective training programs and teach the material in a clear and accessible way;
  • Skills of leading and maintaining group dynamics. Ability to lead discussions, direct group exercises, develop cooperation and interaction between participants;
  • Excellent presentation and public speaking skills;
  • Communicative, high level of self-learning, willingness to share knowledge;
  • li>Experience of conducting sales and customer service training;
  • Competent oral and written Ukrainian. 
  • YOU WILL LIKE WORKING WITH US BECAUSE WE:

    Care about your health by providing:
     

    • Medical insurance;
    • 17 working days of vacation;
    • Compensation for sick days;
    • 50- 75% of payment for healthy lifestyle;
    • 75% compensation for corporate dinners.


    We are charged with inspiration thanks to:
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    • A friendly team of like-minded colleagues who are always ready to help and support in the most difficult times;
    • Absence of bureaucracy;
    • Opportunities for professional and career growth ;
    • High competitive salary.

    We create comfort with the help of:

    • Face-to-face communication thanks to the office format of work. Our entire team is in the office and in this regard we have an efficient organization of the work process and quick decision-making
    • Comfortable office: we have a new modern work space with uninterrupted internet and charging stations, as well as a stylish terrace, a relaxation area where you can distract yourself by playing PS5, table football, darts or just relax in massage chair;
    • Convenient location of the office, which is located between Lybidska and Druzhba Narodiv (Zvirynetska) metro stations within walking distance;
    • Compensation for corporate lunches.
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    1 year
    Kyiv
    Full-time work
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