Business Applications Support Specialist in Diya.pro

Diya isasuccessful UkrainianIT company providing full-serviceIT solutions for small and medium businesses across the world. Our company has astrong professional background inproviding remote technical support services tocompanies across different industries helping them deliver excellent customer experience.Weare afriendly crowd ofit-savvies. Working shoulder toshoulder inavirtual crew gives usthe flexibility toprovide better solutions and exceed our customers' expectations.Weare always onthe lookout for new talent!Now weare looking for aBusiness Applications Support Specialistwith hands-on experience inthe technicalIT arena tosupport internal and external customers.Responsibilities:Support and management ofthe corporate customer communication platform:Dedicated email accounts setup.Automation rules configuration.Internal team training and ongoing support.Configuration and delivery ofregular reports.Documentation tasks— creating and maintaining aninternal wiki.Support and management ofthe internal transportation management systems:Account management.Access roles and permissions management.User support.Documentation tasks— creating and maintaining aninternal wiki.Qualifications:Upper-Intermediate orhigher level ofEnglish knowledge.User orsupport experience ofthe business and task managing platforms: Jira, Zendesk, ClickUp, etc.Experience with low-code orno-code platforms: Microsoft Power Automate, Bubble io, Zapier.Desire tolearn new technology and ability toconsume big volumes ofnew information (position requires extensive training).Ability towork inshifts toprovide round-the-clock support.What weoffer:Comfortable work environment.Competitive salary.Paid vacation and sick leave.Healthcare insurance and gym.Training and useful experience.Work inayoung and friendly team.Career opportunities and professional growth.For abetter understanding ofwho weare and what weare doing, visit our website:https://diya.pro/