Business Applications Support Specialist in Diya

Business Applications Support Specialist Житомир, віддалено Diya isasuccessful Ukrainian ITcompany providing full-service ITsolutions for small and medium businesses worldwide. Our company has asolid professional background inproviding remote technical support services tocompanies across different industries, helping them deliver excellent customer experience. Weare afriendly crowd ofit-savvies. Working shoulder toshoulder inavirtual crew givesus the flexibility toprovide better solutions and exceed our customers’ expectations. Now weare looking for a Business Applications Support Specialist with hands-on experience inthe technicalIT arena tosupport internal and external customers. Responsibilities: Support and management ofthe corporate customer communication platform: Set updedicated email accounts for customers. Automation rules configuration. Provide training and ongoing support for aninternal team. Reports configuration and delivery. Documentation tasks— creating and maintaining aninternal wiki. Support and management ofthe internal transportation management systems: Account management. Provide management ofaccess roles and permissions. User support. Documentation tasks— creating and maintaining aninternal wiki. Qualifications: English B2+(Upper-Intermediate). Experience asauser orsupport representative ofthe business and task managing platforms: Jira, Zendesk, ClickUp, etc. Experience with low-code orno-code platforms: Microsoft Power Automate, Bubble io, Zapier. Desire tolearn new technology and ability toconsume significant volumes ofnew information (position requires extensive training). What weoffer: Comfortable work environment, remote work. Schedule based onthe round-the-clock support service, but you will primarily work during American business hours. Competitive salary. Paid vacation and sick leave. Healthcare insurance and gym. Training and valuable experience. Work inayoung and friendly team. Career opportunities and professional growth. For abetter understanding ofwho weare and what weare doing, visit our website: