Business Analyst (Technical) / Systems Analyst — Digital Retail Platform in Avrora, multimarket

Aurora Multimarket is a modern business that started in 2011 in Poltava Oblast.

Today Aurora Multimarket has more than 1,700 stores, 4 support offices and 5 logistics hubs in Ukraine.

Our team is more than 16,000 Aurora residents who work every day to implement Aurora's mission: to improve people's everyday lives by making home and soul products available.

Work schedule: office/hybrid

Role:Translate ideas from one-pager into clear processes, requirements and integration Balance business and technology: modeling processes, describing contracts between services, preparing artifacts for development and testing - to create a boxed solution for a group of companies with local variations.

Your key tasks:

• Decompose one-pager into AS-IS/TO-BE processes, BPMN 2.0 and UML sequence diagrams.
• Form BRD/PRD, user stories and acceptance criteria (Gherkin); describe NFR (performance, security, localization, availability).
• Design integrations: interaction protocols between services, API contracts (OpenAPI/Swagger), events (Kafka), queues, idempotence, retries.
• Describe data-flows, JSON/Avro schemes, directories, mappings; basic SQL validation of hypotheses/data.
• Prepare user flow (web & app): catalog, PDP, cart, checkout, payments, delivery/pickup, profile, loyalty, pushes.
• Together with QA, form test scenarios and traceability (requirement > test).
• Conduct backlog refinement, grooming, coordinate changes with BE/FE/QA, support Confluence/Jira.
• Work with localizations by country: "core vs local" rule; description of variations and feature flags.
• Support UAT and release acceptance.

We would love to work together if you:

• You have 3-5+ years as a Business/System Analyst in B2C digital (e-comm / mobile applications / high-load integrations);
• You have BPMN 2.0, UML sequence, User Flow - portfolio of artifacts is a must;
• You adhere to the API approach: REST/GraphQL, understanding of gRPC; OpenAPI/Swagger, Postman/Insomnia; idempotency, pagination, versioning, security (OAuth2/OIDC);
• You work with integrations and event architecture (Kafka/queues), apply retry/timeout/backoff, deduplication;
• You have practice in writing user stories with clear AC, NFR description;
• You own tools: Jira/Confluence, draw.io/Lucid/Miro, Figma-read, basic Git-flow; reading logs in Kibana/Grafana is a plus;
• You have a level of knowledgeEnglish: Upper-Intermediate+ (international stand-ups/artifacts).

It will be an advantage if you:

• Have experience in the domain of e-commerce: catalogs, pricing/promotion, payment, antifraud, delivery, OMS/WMS, PIM, loyalty/CDP/CRM;
• You understand the basic principles of GDPR/PII and PCI-DSS;
• You are oriented in A/B tests and product analytics (activation, funnel, retention) - at the level of understanding without responsibility for metrics;
• You design ER-diagrams and have basic SQL for verification data.

Important: send a portfolio of diagrams/artifacts (BPMN, sequence, API contract).

Benefits of working at Aurora:

• Comfortable schedule work
• 15% discount on purchases of goods in our network
• Possibility to quickly build horizontal and vertical career
• Using LEAN methodology (lean production);
• Bonus for ideas to improve work processes
• Weekly online meetings of the whole company with the opportunity to ask questions to the CEO
• Free courses and trainings from the corporate training center
• Opportunity to learn on any external platforms with partial or full cost compensation
• Unique corporate culture, interesting events and activities
• Opportunity to initiate and join charity projects
• Baby box for newborn aurors
• Free legal advice
• Incredible sports community with regular challenges and prizes

Additional benefits:

• Discount club from partners;
• Interesting corporate life and social events, challenges, running and football clubs;
• Library, reading club and many other care services!

Useful for you:

• For employment during martial law, men must have a valid document of military accounting.
• It doesn't matter to us whether it's your first job or you have many years of experience - we value talent's desire to learn and develop!

Learn more detailed information about the company and respond to vacancies by link:

• robota.avrora.ua
• https://t.me/Avrora_HC_bot

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Got questions? Call!

Valentina 380671507955 (Telegram)