Business Analyst (Salesforce) in Advanced Communities

We work on the popular commercial cloud platform — Salesforce. If you are interested and ready to engage in serious enterprise projects for large American and European companies, we will provide time for training, as well as pay for Salesforce certification for our employees.

We are looking for a talented Business Analyst. It is important for us that the candidate has experience with the Salesforce platform. All our projects are related to Salesforce, in particular — Experience Cloud.

Hundreds of end-users improve their Communities with our components. Involved with Salesforce communities since the start of the product in 2013 and with Salesforce since 2008, so we know the product inside-out, including all the latest features and trends, and we follow the most up-to-date, best practices.

What we are looking for:

1. 2+ years of relevant experience as a Salesforce business analyst
2. Advanced/Fluent English level
3. Owns business process design & documentation
4. Presentation and self-management skills
5. Strong operational and analytical skills
6. Ability to translate complex problems across complex systems into a simple, well-designed user experience
7. Ready to engage with our customers and community. Strong interpersonal and teamwork skills. (Clean, clear written and verbal communications).

Will be considered as a Competitive Advantage:

⦁ Technical background

⦁ Experience with US and EMEA market

⦁ Work experience in consulting, sales/marketing, or product management

Responsibilities:

1. Ongoing analysis of business performance to support daily operations
2. Effectively communicate with various stakeholders, including both IT and business users.
3. Analyze the health of the business and interpret key performance indicators and performance metrics
4. Leads the writing of User Stories & Acceptance Criteria
5. Negotiate detailed requirement and solution design trade-off
6. Develops personal expertise in the product and technology areas where their work occurs.

We offer:

1. Competitive salary rates
2. Work remotely
3. Passionate experienced team and enjoyable working environment
4. Professional and career growth
5. 20 working days paid vacation and sick leave
6. Salesforce certification
7. Medical/sport/hardware compensation
8. Teambuildings.